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Collections

Company: Randstad
Location: Newark
Posted on: January 16, 2020

Job Description:

Collectionsjob details:

  • location:Newark, DE
  • salary:$18 per hour
  • date posted:Thursday, January 9, 2020
  • experience:Entry Level
  • job type:Temp to Perm
  • reference:S_834767job descriptionCollectionsOne of our vendors is seeking 10 Collections Reps to start 01/06/2020.Responsibilities:Handles customer service calls in order to resolve in the most satisfactory manner for all parties concerned. Calls are non-routine and require deviation from standard screens, scripts and procedures. May respond to faxes and emails. Must have the ability to communication effectively. Will be referencing account information to assist with questions and determine repayment options. Requires knowledge of the organization, products and/or services. May require advanced problem solving skills and involve cross selling or up selling other financial products.Working hours: 8:00 AM - 5:00 PMSkills:Requires basic knowledge of the organization, products and/or servicesExcellent communication and problem-solving skillsOne year of customer service experienceSome understanding of the Inbound Call CenterEducation:High SchoolExperience:Entry LevelQualifications:1+ years of telephone sales experience1+ years of financial industry or mortgage servicing experienceCollections experienceOnly submit contractor flexible for ALL of these shifts: 8am ?? 5pm, 10am ?? 7pm & 11am ?? 8pm M - FThe manager will communicate the shift hours once they start the assignment and an 8% shift differential will be added for 2nd shift 11am ?? 8pmTraining Hours are 8am ?? 5pm M ?? F first 4 weeksRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Keywords: Randstad, Newark , Collections, Accounting, Auditing , Newark, Delaware

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