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Collections Rep

Company: Randstad
Location: Newark
Posted on: November 23, 2021

Job Description:

Does the idea of an open, challenging and collaborative environment put a smile on your face? A major banking company is looking for Collections Representatives to join the Collections team. The Collections Team will take inbound and make outbound calls for a variety of customer and partner related issues including Collections and payment arrangements. Responsibilities Handles customer service calls in order to resolve in the most satisfactory manner for all parties concerned. Calls are non-routine and require deviation from standard screens, scripts and procedures. May respond to faxes and emails. Must have the ability to communication effectively. Will be referencing account information to assist with questions and determine repayment options. Requires knowledge of the organization, products and/or services. May require advanced problem solving skills and involve cross selling or up selling other financial products. Candidates must be flexible for ALL of these shifts: 8am - 5pm, 10am - 7pm, 11am - 8pm, & 12pm - 9pm M - F Training Hours are 8am - 5pm M - F first 4 weeks Skills Call Center Support (1 year of experience is preferred) Credit Collections Collections Credit & Collections Telephone Sales (1 year of experience is preferred) Education High School (required) Qualifications Years of experience: 1 year Experience level:Entry Level Shift: First Working hours: 8 AM - 5 PM Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Keywords: Randstad, Newark , Collections Rep, Accounting, Auditing , Newark, Delaware

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