Head of North America Loan & Agency Production - Executive Director

Company: JPMorgan Chase
Location: Newark
Posted on: June 21, 2022

Job Description:

**North America Loan & Agency Production Head - Executive Director**This US-based senior leadership role will report directly to the global head of Loan & Agency and be responsible for leading a sizeable lending services organization (circa. 130 employees) primarily based in Newark, DE and Chicago, IL. The North America (NA) Loan & Agency group is responsible for a broad spectrum of responsibilities of an operational nature in relation to syndicated credit facilities where the firm has been appointed Administrative Agent. This client-facing group is responsible for providing high-quality service to multiple internal and external parties. In a complex, sophisticated and evolving lending environment, the role of the Administrative Agent is dynamic, highly visible, multi-faceted and deadline driven.Primary responsibilities include:+ Leading 3 core Productions teams responsible for Deal Set-Up/Funding and Loan Servicing functions+ Building and cultivating strong cross-LOB relationships with key stakeholders across the firm, operating as an ambassador for Loan & Agency and WLS more broadly+ Supporting various lines of business across the Commercial Bank, Corporate & Investment Bank, and Asset & Wealth Management+ Acting as an escalation contact for both client and syndicate members (bank and non-bank lenders)+ Responsibility for the overall productivity and quality of the NA Production teams, acting as senior point of contact for business segment heads, Credit Risk, Legal, and other key business partners+ Maintaining strong oversight of the risk & control environment; representing WLS in various firm-wide risk forums, audit cycles, and operational risk deep dives+ Driving global partnership and engagement as part of a senior leadership team+ Creating a culture of continued process improvement+ Delivering a diverse and inclusive work environment that positively champions equity and innovation+ Managing remote teams as part of the firm's workplace of the future roadmap+ Identifying opportunities to grow and develop teams in offshore locations+ Providing functional oversight of GCC and EMEA Loan & Agency teams where required+ Identifying and driving implementation of technology initiatives and operational process changes to meet the requirement of the wholesale lending businesses and clients+ Partnering with Operational Excellence team to drive meaningful and strategic change such as process improvements, product governance and client experience enhancements+ Partnering with technology and transformation heads to re-imagine workflow, tools and reporting mechanisms in a dynamic manner whilst ensuring execution of efficiency initiatives+ Reviewing and leading changes to org structure to optimize operating models globally+ Designing and delivering high-quality, insightful MIS to drive a culture where risk, escalation, capacity/resourcing and other critical decisions are driven by quantitative and qualitative data+ Driving various client service priorities with a focus on measuring and improving client satisfaction**Qualifications & key requirements**+ 10-15 years financial services experience gained at a top tier investment/commercial bank+ Significant experience leading large and complex lending operations+ Experience managing multiple group head managers at Executive Director and Vice President level+ 5+ years syndicated loan product experience+ Outstanding leadership qualities+ Exceptional communication skills+ Acute awareness of operational risks occurring throughout the lending lifecycle+ Proven track record in thinking/acting strategically to influence complex business decisions globally+ Results driven; ability to lead/drive execution; methodical approach to identifying and solving issues+ Aptitude to ensure timely group delivery and execution of all daily controls/adherence to KPI targets+ Demonstrable success at transforming and/or building new operations and middle office teams+ Fosters a collaborative team environment within and across functional organizations+ Strong presentation skills to senior management forums, executive committees & control groups+ Excellent organizational and influencing skills to drive and implement change across teams & regions+ Experience developing high-performance teams through continuous training and dynamic coaching+ Track record of championing a diverse and inclusive work environment across geographical locationJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.Equal Opportunity Employer/Disability/Veterans

Keywords: JPMorgan Chase, Newark , Head of North America Loan & Agency Production - Executive Director, Accounting, Auditing , Newark, Delaware