Tax Professional - CPA - Work From Home - 3+Yrs Paid Tax Experience Required
Company: Careerbuilder-US
Location: Newark
Posted on: January 18, 2023
Job Description:
OverviewAre you a credentialed CPA, EA, or practicing attorney?
And do you have a minimum 3 seasons of paid Tax Preparation
experience with a minimum of 30 tax returns per tax year? If you're
one of tax professionals, we need you to help our customers
complete their taxes using TurboTax. You'll advance our goal of
"Powering Prosperity Around the World" by providing expert guidance
and explanations of tax and technical terms to our customers.
You'll also play an important role in our effort to enhance our
brand by delighting our customers and empowering them to prepare
their taxes.What you'll bring
- Must possess active unrestricted credential: EA (Enrolled
Agent), CPA (Certified Public Accountant), or Practicing Attorney
with strong tax preparation experience and extensive knowledge of
tax laws
- Must possess or be able to obtain any related State licenses,
certificates, permits or bonds
- Must possess active PTIN (Preparer Tax Identification
Number)
- 3 or more years of recent experience preparing federal and
state individual 1040 tax returns for clients/customers, using
commercial tax preparation software
- Working knowledge of Circular 230
- Audit experience a plus (IRS and state tax authorities)
- Proficient with technology; solid knowledge of computer
operations and software
- Must have (or be willing to obtain) a dedicated hardwired
internet connection
- Strong customer service skills - ability to interact with
customers through video and audio tools in a way that is
professional, friendly and reassuring
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment with minimal
supervision
- Critical thinking, problem solving, research skills and
determination
- Bilingual (English/Spanish) communication skills (written &
spoken) a plusFor internal use: tstHow you will lead
- This is a seasonal, virtual, customer-facing role; you will be
using our state of the art video communication software (SmartLook)
to interact with customers -
- Help TurboTax customers who are working on their tax return
with 1) Tax advice, including return preparation and signature when
required; 2) Product/software inquiries, and 3) Tax
calculations
- Create high quality customer interactions and experiences that
instill confidence using deep customer empathy, and your deep
knowledge and expertise in the field of tax preparation
- Utilize and leverage government websites, professional
resources, and team expertise to seek out and deliver the right
answer to the customer using everyday language
- Apply defined practices, procedures, and company policies to
troubleshoot and resolve tax advice and preparation customer
inquiries
- Document customer interactionsIf you are a Colorado resident,
visit intuit.com/careers/colorado-job-postings-information/
Keywords: Careerbuilder-US, Newark , Tax Professional - CPA - Work From Home - 3+Yrs Paid Tax Experience Required, Accounting, Auditing , Newark, Delaware
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