Collections Specialist

Company: Beacon Hill
Location: Newark
Posted on: July 1, 2025

Job Description:

Job Summary: We are seeking a detail-oriented and results-driven Collections Specialist to join our client's finance team in Newark, DE. The ideal candidate will be responsible for managing and collecting outstanding accounts receivable balances from clients and customers. This role requires excellent communication skills, persistence, and the ability to work independently to ensure timely collections and maintain positive client relationships. Key Responsibilities: Monitor accounts to identify outstanding debts and follow up via phone, email, or mail. Contact customers to arrange payment plans and negotiate payment terms when necessary. Record and update customer payment status and interactions in the system. Resolve billing disputes and discrepancies in a professional and timely manner. Collaborate with internal departments (sales, billing, customer service) to ensure account accuracy and resolve client issues. Recommend accounts for further action such as escalation, suspension of services, or third-party collections. Maintain detailed and accurate collection notes and documentation. Prepare aging reports and assist with month-end accounts receivable reporting. Ensure compliance with company policies, legal requirements, and regulatory standards. Qualifications: High school diploma or equivalent required; associate or bachelor's degree in Finance, Accounting, or Business preferred. 2 years of experience in collections, customer service, accounts receivable, or a related financial role. Strong verbal and written communication skills. Proficient in Microsoft Office Suite (especially Excel). Excellent organizational skills and attention to detail. Ability to handle difficult conversations professionally and maintain positive customer relationships. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

Keywords: Beacon Hill, Newark , Collections Specialist, Accounting, Auditing , Newark, Delaware