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Shared Administrative Associate (OA) 12 Month Register

Company: Internal Revenue Service
Location: Newark
Posted on: January 19, 2023

Job Description:



Duties

WHAT IS THE SMALL BUSINESS / SELF- EMPLOYED (SB/SE)DIVISION?

WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I) DIVISION?

WHAT IS THE TAX EXEMPT & GOVERNMENT ENTITIES (TEGE) DIVISION?

A description of the business units can be found at:



Vacancies will be filled in the following specialty areas:


  • Small Business / Self - Employed
  • Tax Exempt & Government Entities
  • Large Business & International



    The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

    • Supports multiple managers and groups consisting of professional and technical employees both remotely and on-site as well as performing administrative tasks as needed for the post-of-duty. Accesses various automated data bases to research, analyze and extract information from internal and external sources, subject to different sets of rules, regulations and procedures.
    • Utilizes word processing, database, spreadsheet and other software to prepare correspondence, reports, forms, requisitions, requests for personnel actions and legal documents. Reviews outgoing correspondence for proper format, conformance with procedural instructions, grammar, punctuation, spelling, and attachments.
    • Manually and electronically prepares folders, case files, acknowledgments, forms, closing documents and transmittal instructions for use by technical employees to assist them in arriving at the final disposition of a case and executing case processing.
    • Gathers, summarizes and timely responds to management inquires for case, project and program information. Prepares a variety of correspondence, reports, forms, requisitions and case-related documents such as in regards to requests from higher levels in the organization.
    • Receives telephone calls and visitors, determines the nature of the business, gives routine and non-routine information, answers questions in accordance with Service policies and operations or directs callers and visitors to the appropriate person or office.
    • Retrieves and controls mail and suspense items, routing them directly to the appropriate person or office for action, follows-up on outstanding controls and researches background information before routing mail to the appropriate individuals. Prepares transmittals, boxes, and ships case files and other business documents.




      Requirements
      Conditions of Employment




      • Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))

      • Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).





        Qualifications

        Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.



        You must meet the following requirements by the closing date of this announcement:



        SPECIALIZED EXPERIENCE: GS-6 You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Experience providing clerical and admin support to multiple managers and groups. Experience operating a variety of software systems to prepare documents, input data, compile/ generate reports and monitor administrative controls. Experience responding/referring taxpayer/customer complaints and inquiries. Experience with using internal regulations, manuals, and directives pertaining to clerical and administrative policies and practices to perform administrative and case processing support functions. Experience applying grammar, spelling and punctuation to prepare reports and correspondence.



        AND



        PROFICIENCY REQUIREMENT (OFFICE AUTOMATION):

        In addition to the specialized experience, applicants must also demonstrate a typing proficiency of 40 words per minute. Applicants must be able to demonstrate a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). For this position, you may be asked to participate in a performance test, present a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying your proficiency. Performance test results and certificates of proficiency are acceptable for three years. We may verify proficiency skills of self-certified applicants by administering the appropriate performance test at a later step in the process.



        For more information on qualifications please refer to .



        Education

        For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.



        A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .



        FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click for Foreign Education Credentialing instructions.



        Additional information


        • Subject to a 1-year probationary period (unless already completed).
        • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.

        • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.

        • This is a BARGAINING unit position.
        • Tour of Duty: Day Shift, Monday - Friday; 7:30AM -4:00PM
        • Alternative work schedule, staggered work hours or telework may be available.
        • May be eligible for telework based on IRS policy. If you are in a telework eligible position, you may be directed to temporarily telework on a full-time basis due to COVID 19. Employees must be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. Once normal operations resume, employees may be directed back to the office to perform the duties of their position. Telework eligibility does not guarantee telework; employees must meet and sustain IRS telework eligibility requirements and supervisor's approval to participate in the IRS Telework Program. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
        • Though many locations may be listed, you will be limited to a maximum of 3 location choices. 1st preference, 2nd preference, 3rd preference. Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.

          This is an open continuous announcement which allows applicants to apply up to the closing date of the announcement 10/24/2023. The register will be used to fill an anticipated 201 Vacancies. Selections may be made from certificates issued up to 12 months after the 1st cut-off date listed below. Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they become available. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of each of the following cutoff dates to be considered 11/7/2022, 3/6/2023, 6/6/2023, and 9/7/2023. This announcement may be amended to include additional cut-off dates within the 12-month period if needed, not later than 5 workdays prior to the cut-off date or the final selection date.



          It is anticipated that there will be significant interest in the announcement. As a result, the announcement will have cut-offs for applicant consideration. Eligible applicants who apply by 11:59 pm ET 11/7/2022 will be considered first. All other applicants will be considered in Quality Group order as needed, to fill remaining vacancies. Any required documents should be submitted at the time that you apply - documents will not be accepted after the vacancy closes.






          • Benefits



            A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .






            Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.







            Required Documents


            The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.



          • Online Application - Questionnaire
          • Education - See Education Section above
          • Registration/License (if applicable) - active, current registration/license

          • Military Spouses (if applicable) - You MUST submit verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage) AND:



            • a copy of your spouse's active military orders; OR
            • verification of your spouse's 100% service-connected disability (e.g., VA Letter and/or DD-214); OR
            • verification of the service member's death while on active duty (DD-1300/Death Certificate). You are not eligible if you were not married to the veteran at the time of death or have since remarried.






              Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).




              How to Apply

              The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 10/24/2023 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 10/24/2023.



              To preview the Application Questionnaire, please click the following link:

              • To begin the application process, click the "Apply Online" button.
              • You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
              • To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 10/24/2023.

                To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.



                To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .





                Agency contact information


                IRS Ogden/Fresno External



                Email





                Address


                Small Business Self Employed

                1111 Constitution Ave NW

                Washington, DC 20224

                US






                Next steps


                Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.



                Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.



                Fair & Transparent

                The Federal hiring process is set up to be fair and transparent. Please read the following guidance.











Keywords: Internal Revenue Service, Newark , Shared Administrative Associate (OA) 12 Month Register, Administration, Clerical , Newark, Delaware

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