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Client Engagement (Vice President)

Company: JPMorgan Chase & Co
Location: Newark
Posted on: May 5, 2020

Job Description:

The VP in Client Engagement is an internal client-facing consultative role and will report to a CDAO Client Engagement Executive Director. S/he will provide daily client relationship management support as well as drive project execution.--S/he will partner with HR leaders and data & analytics "super users" in the aligned coverage group on the execution of HR data and analytics strategy aligned to LOB or function specific needs and priorities. This strategy will encompass the full range of CDAO topics from application of advanced predictive analytics and machine learning capabilities, to development of key managerial insights that support data based decisions on human capital strategies, to underlying data management issues (i.e. hierarchy structures, standard metric definitions, etc.) that enable the effective use of reporting and analytics.S/he will also partner with the internal CDAO teams (Data Science, Product Design & Implementation, Reporting, Data Management, Data Engineering) to scope, develop detailed requirements, build and deliver on business intelligence products (i.e. dashboards) and analytics projects.--Candidate ProfileThe ideal candidate has a demonstrated interest in workforce data and analytics subject matters as well as a track record of successful client relationship management, project execution and communication of technical subject-matter.----Key ResponsibilitiesDevelop consultative relationships with and act as day to day CDAO point of contact for aligned HR executives and their direct reports; help direct inquiries and answer questionsUtilize data visualization tools and techniques to translate reporting trends into insightful data narratives and conduct exploratory analysisPartner with CDAO teams to drive and support execution of data and analytics projects; activities may include:Business intelligence product requirement development and design; project management / ownership of product build and ongoing enhancementsData analysis, interpretation and visualization (complexity based on individual skill set)Executive presentation and other scaled communications developmentManage the LOB or function aligned "super user" engagement forum, known as a Community of PracticeGather client feedback on CDAO tools and services and share with CDAO team on an ongoing basisRequirementsBachelor's degree3+ years of relevant experience in human resources, relationship management or project execution with demonstrated experience in reporting or other data & analytics topicsProject Management - track record of driving execution through partnershipsCommunications skills - you tell a compelling story with data in just a few key slidesProficiency with Excel and Power Point, business objects proficiency is a plusProficiency in statistics and descriptive analytics (distributions, correlations, etc.) and technical competency in Tableau, SQL and Python are a plus

Keywords: JPMorgan Chase & Co, Newark , Client Engagement (Vice President), Executive , Newark, Delaware

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