US Private Bank - Business Process & Control Manager VP - Newark, DE

Company: JPMorgan Chase & Co.
Location: Newark
Posted on: April 10, 2021

Job Description:

JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking. J.P. Morgan Asset & Wealth Management, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits. JPMorgan Private Bank has been helping the world's wealthiest individuals, families, foundations, and endowments grow, manage, and sustain their wealth through personalized, comprehensive financial solutions for more than 160 years. J.P. Morgan is a global leader in asset and wealth management with assets under supervision of $2.1 trillion and assets under management of $1.4 trillion. With Private Bank advisors in 110 offices in 25 states and 20 countries, the Private Bank provides clients with a global perspective delivered through a local team focused on fundamental wealth management disciplines, including investment management, wealth structuring, philanthropy, credit, and banking. Job description As a Business Process & Control Manager Vice President, you'll be responsible for leading, building, and maintaining a strong control framework that supports a continuous and integrated approach to risk assessment. Additionally, you will assist in top down risk analysis, real time control issue detection, escalation, root cause analysis and remediation. Role Responsibilities * Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols* Provide leadership support for the end-to-end execution of the Risk & Control agenda including: issue and error resolution and reducing key risks including: financial, audit, regulatory, and reputational. Engage with colleagues across the firm, including: service, business, operations management, legal, compliance, risk, audit, technology, and control partners. Create and maintain accurate, concise procedures, process maps and communications* Build program related data (e.g., KRI/KPI) and performance metrics to support business-related processes and strategies* Manage ongoing BAU change requests received from Service and Business partners for updates to processes and corresponding procedures Qualifications * Bachelor's degree or equivalent experience required* 7+ years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance preferred; or equivalent subject matter expertise in a relevant business related function/operation* Previous experience & expertise and a true passion for controls, process design and innovation, and technology* Demonstrated experience managing and collaborating with multiple teams, coordinating across different cross-functional initiatives, and reaching consensus with diverse stakeholders* Excellent judgement and independent decision-making ability* Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities* Demonstrated ability to communicate effectively to multiple levels of management, both written and verbal* Ability to visualize and present complex messages to stakeholders and executives* Proficient in Microsoft Office Suite (Word, Excel, Visio, PowerPoint/Pitch Pro)* Role to be located in Delaware, Houston, Chicago, Scottsdale

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