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VP - Content Transformation Manager

Company: JPMorgan Chase Bank, N.A.
Location: Newark
Posted on: January 15, 2023

Job Description:

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions with client assets of $4 trillion. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Operations teams develop and manage innovative, secure service solutions to meet clients'' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience. Overview As we continue to drive excellence in our client and employee experience, we have a significant transformation opportunity in all parts of the document lifecycle through improving usability, standards, digitization and automation. Content Transformation contributes to design standards and operating models, drives and governs adoption, continually optimizes content and processes for digitization, and plays a critical role in informing new product development as we work to transform documents into data. The Project Manager will be partner with leaders in Core Services to manage Content and Document Management projects including standing up centers of excellence, leading technology implementations, and large scale branding efforts. Additionally, the Project Manager participate in end to end reviews of current state to identify opportunities to achieve target state operating models. Responsibilities Build and maintain relationship with business and operational stakeholders Partner with Technology and Operations to ensure that requirements are gathered, understood and translated into meaningful delivery (technical and operating model) Assist with overseeing the end-to-end delivery of business requirements by project managing the following functions: requirements gathering, analysis, specification and testing in an Agile Development framework Help maintain backlog of requests and facilitate prioritization to ensure resources are directed to meet the top priority requirements Ensure all stakeholder requirements are incorporated into the Target Operating Model Provide frequent, clear & structured updates for stakeholders Identify, address and resolve risks and issues impacting milestones and deliverables Help define process improvement opportunities Create project governance processes and artifacts required to keep momentum and meet timelines Creating project plans with clear objectives, roles, tasks, milestones, budget and measures of success Actively manage issues and risks for the area(s) in question, including escalations, related to projects, deliverables and requests from the Business Qualifications Bachelor''s degree and significant experience (8+ years) in managing projects including technology implementations and operating model transformations Excellent relationship management and influencing skills Ability to work in a highly dynamic environment with changing and multiple priorities Strong project management & business analysis experience Ability to prioritize and manage expectations Track record of execution against set milestones A commitment to delivering change and problem solving Proficiency in design thinking and agile methodologies including story writing Excellent written and oral communication skills Adaptable and quick learner. Demonstrate a high level of initiative and be a self-starter; take ownership of assignments with minimal direction Team player with excellent organization and project management skills Strong attention to detail and ability to work independently Advanced computer skills: MS Office Suite (PowerPoint, Excel, Visio) Strong analytical and problem solving ability - ability to analyze complex problems / scenarios, identify root cause and determine remediation steps Strong work ethic and resilience when working in high pressure, deadline oriented environment Project Management Professional (PMP) certification is a plus JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world''s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants'' and employees'' religious practices and beliefs, as well as any mental health or physical disability needs. The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the ''WELL Health-Safety Rating'' for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm''s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm''s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.Equal Opportunity Employer/Disability/Veterans

Keywords: JPMorgan Chase Bank, N.A., Newark , VP - Content Transformation Manager, Executive , Newark, Delaware

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