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Company: JPMorgan Chase
Location: Newark
Posted on: January 25, 2023

Job Description:

J.P. Morgan Custody provides Institutional investors access to markets worldwide for the settlement, safekeeping and asset servicing of securities, along with ancillary services such as Foreign Exchange and Liquidity Solutions. This product suite, along with our Markets business, helps us service our core client segments: Asset Managers, Asset Owners, Insurance/GSEs, Banks/Broker Dealers and Hedge Funds and Alternatives. We are committed to delivering investor solutions that help clients protect their portfolios, optimize their efficiency and maximize opportunities in diverse global markets.The Custody Operations Department is responsible for ensuring all aspects of operations for clients are completed, transactions are processed on time, exceptions are resolved proactively; provide single point of contact team and subject matter expertise to the clients. Custody Operations covers trade instruction capture, settlement; fail management, cash instruction capture, projections, overdrafts, asset servicing instruction capture, dividends, foreign exchange, collateral, derivatives lifecycle management & bank loans.This position will report to the Global head of Custody Operations: Client Instruction Capture and Settlements .

  • Manage and oversee the US Settlements teams across Custody Operations
  • Reviewing and controlling of the daily operation, ensuring adherence to procedures and controls and providing necessary data to senior management and clients
  • A cross product role that requires extensive interaction & communication and working with various global internal teams as required
  • Face off the Product/Business, Client Service & internal teams across the globe
  • Establish and maintain relationships with all key internal operations partners that support the Custody & Fund Services business; partner with them to help streamline the core operations processing through people, process & technology changes
  • Partner with Product Development and Technology to help automate/streamline operations processes which help enhance client experience and build scalability into the business
  • Follow J.P. Morgan's established processes and procedures during daily work. Look to modify/iterate processes and procedures constantly to improve accuracy, reduce redundancy and mitigate risk
  • Senior escalation contact for all Settlement issues across Custody Operations
  • Partner with Client Service across the regions, to help change client behaviour where required
  • Build key subject matter expertise in the team across equities, fixed income, cash, foreign exchange, asset servicing, which will provide value added services to clients
  • Ability to develop and coach people across all levels in the organization; responsible for location strategy & hiring locally
  • Ensuring end-to-end control environment and policy compliance for their respective business area
  • Driving consistency of control standards and programs across regions and LOBs, Regions, Products, Locations, and across Functions
  • Lead / contribute to end-to-end process reviews
  • Successful completion of business Risk and Control Self-Assessments
  • Management of the operations expense against financial targets
  • Manage the workflow through the life cycle of DTC Custody Settlements
  • Operational management and control of the daily workflow within the DTC Settlements team
  • Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning
  • Ensure all daily controls and processing are completed and signed off, including client service inquiry resolution, cash and stock break, and event management, as well as all key metrics are produced as required
  • Provide direction and leadership to the team
  • Provide effective communications to the department, ensuring staff are aware of strategic and regulatory changes in the organization
  • Continued review of content and presentation of Standard Operating Procedures, in line with new policies and ongoing risk management activities
  • Contribute to the strategic development of asset servicing productsCore Abilities
    • Excellent prior Custody , markets or prime brokerage operational experience along with managing staff
    • Ability to work closely with business partners and interact with all staff levels
    • Ability to be flexible, follow tight deadlines, organize and prioritize work
    • Experience of working on large scale, multi-stream programs
    • Strategic thinking coupled with practical execution
    • Strong analytical and problem solving skills including taking the initiative to drive change and enhance controls
    • Ability to manage through a changing business landscape
    • Candidate must have a control focused agenda, and a thorough understanding of program/project risk
    • Anticipate issues and aggressively drive initiatives to ensure results
    • Self-starter and ability to learn quickly
    • Exceptional critical thinking, project management, analytical and communication skills (i.e. communicate effectively at all levels of the organization)People and Communication
      • Strong oral and written communication and presentation skills including the ability to communicate strategic messages clearly and consistently with the team, making linkages to individual goals and accomplishments
      • Strong relationship management and partnership with a large array of constituents; ability to manage by influence to promote change
      • Leadership with proven ability to manage by influence to promote change
      • Proactive in identifying and escalating issues
      • Demonstrated experience as a key contributing member of a high-performing organization
      • Ability to directly address conflicts and escalate issues where appropriate
      • Possess intellectual curiosity, resourcefulness, excellent analytical and problem solving skills, ability to synthesize large amounts of information and propose recommendationsBusiness and Subject Matter Knowledge
        • Strong financial markets product knowledge and understanding of the transaction lifecycle
        • Subject matter expertise in Securities, FX, Collateral, Derivatives, Custody or Prime BrokerageEducation and Certifications
          • Bachelor's Degree required or equivalentJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.Equal Opportunity Employer/Disability/Veterans

Keywords: JPMorgan Chase, Newark , CUSTODY FED/DTC SETTLEMENTS - EXECUTIVE DIRECTOR, Executive , Newark, Delaware

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