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Assistant Manager, UDairy Creamery

Company: University of Delaware
Location: Newark
Posted on: March 14, 2023

Job Description:

Assistant Manager, UDairy Creamery
Apply now ( Job no: 499797
College / VP Area:College of Ag & Natural Res
Work type: Staff
Location: Newark
Categories: Administrative Support, Full Time
Under the limited supervision of the Manager, UDairy Creamery, the Assistant Manager assists with the overall operational and administrative functions of the Creamery, to include production, marketing, sale and distribution of ice cream and other products at the UDairy Creamery facilities, UD campus, and local events. The Assistant Manager is responsible for assisting with the management and execution of events involving the UDairy Creamery and the operations of the UDairy Creamery Moo Mobile ice cream truck.
The Assistant Manager is responsible for the management of all location operations in the absence of the Creamery Manager at the Flagship location or UDairy Creamery Caf--.
The Assistant Manager is responsible for the supervision and scheduling of student and miscellaneous wage employees and mentoring of up to four annual student interns.

  • Serves as primary coverage in the absence of any of the managers of the Creamery operations.

  • Assists with the management of the operational, administrative, and fiscal affairs of UDairy Creamery events and the Moo Mobile. Events include off-campus events with MooMobile and campus events, including but not limited to the Delaware State Fair, Men's & Women's basketball games, Football games, Ag Day, career fairs, and other various events.

  • Assists with the operational, administrative, and fiscal affairs of the UDairy Creamery Caf--, Catering, and UDairy Creamery flagship location

  • Assists with marketing, sales, production, menu development and distribution of food and other products including ice cream, cheese, prepared foods and CANR Ag products.

  • Assists with coordination of staffing, set up, supervision, and billing of the Moo Mobile ice cream truck.

  • Develops and recommends employee training programs and business action plans.

  • Supervises and trains assigned student and miscellaneous wage employees and interns. Coordinates schedules and manages timesheets and payroll related inquiries in partnership with Creamery HR Liaison. Makes recommendations to Creamery leadership on personnel actions.

  • Manages business relations of the UDairy Creamery to CANR departments and units, the Office of the Dean of the College of Agriculture and Natural Resources, UD's Office of Communication and Public Affairs, UD's Dining Services, UD Athletics, Newark community, as well as the public media, faculty, staff, graduate and undergraduate students.

  • Communicates functions, services, and goals of the Creamery operations to internal and external stakeholders.

  • Assists leadership with the recording and management of the Creamery accounts payable, accounts receivable, invoicing, payroll, and event financials.

  • Responsible for complying with university policies, procedures, and best practices regarding protecting data and following UD data governance rules

  • Performs other job-related duties as required.


    • Bachelor's degree and two years related experience, or equivalent combination of education and experience.

    • Experience or academic background in management of a food service operation.

    • Experience or academic background in food science and/or dairy science preferred.

    • Knowledge of Microsoft computer programs and computerized information systems.

    • Excellent oral and written communication skills.

    • Experience in facilitating events.

    • Knowledge of cost analysis techniques and budget preparation preferred.

    • Ability to develop financial plans, manage resources and analyze budgetary expenditures preferred.

    • Previous supervisory and/or employee training experience preferred.

    • Advanced knowledge of customer service standards and procedures preferred.

    • Skills in establishing, directing and enforcing policies and regulations preferred.

    • Ability to develop, plan and implement short- and long-range goals preferred.

    • Committed to fostering a workplace culture of belonging, where diversity is celebrated and equity is a core value.

    • Demonstrates an understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures and backgrounds.


      • ServeSafe Certified or must be able to achieve certification within 30 days of start date.

      • Must be able to work a flexible schedule. Evening and weekends required for special events.

      • Must maintain a valid license in order to drive department vehicles.

      • With or without assistance, must be able to move or lift up to 50 pounds.

        Notice of Non-Discrimination, Equal Opportunity and Affirmative Action
        The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.
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Keywords: University of Delaware, Newark , Assistant Manager, UDairy Creamery, Executive , Newark, Delaware

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