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Clinical Manager (BCBA)

Company: Kaleidoscope - ABA
Location: Newark
Posted on: September 15, 2023

Job Description:

Location: Newark, DE 19713
Date Posted: 9/12/2023
Category: Center Based
Education: Master's Degree

Kaleidoscope ABA is looking to hire a Clinical Manager who will assume responsibility for the supervision of their Clinic center(s) and the BCBAs, RBTs, and BTs. The Clinical Manager is responsible for the oversight of the delivery of direct care services in order to accomplish clinical oversight, managing staff; planning and evaluating staff work processes. The Clinical Manager is also responsible for maximizing utilizations by directing the activities of the assigned office locations/teams, providing high quality customer service, ensuring Clinical oversight, achieving budgeted hours, recruiting, and delivering service through a trained and motivated staff.
This position customarily and regularly exercises independent judgment and discretion in the execution of job responsibilities. Below find more Job Details and Responsibilities.

What do we offer Full-Time Clinicians:
Attractive Benefits Plan!
Guaranteed salary regardless of client cancelations
HYBRID Remote Work Schedule
Full-Time Mon-Friday schedule; NO weekends or late nights
Up to $6000 annual incentive bonus (paid monthly)
Small caseload
Laptop provided
Medical, Dental, Vision Insurance
8 Paid Holidays + 16 PTO Days Yr 2, 11 Yr 1
CEU stipend
Voluntary Benefits STD, LTD, etc
401K, 401K match

1. Supervise assigned staff by providing leadership to maximize department efficiency by administering company personnel policies and procedures:
--- Direct personnel activities of staff (hire, train, appraise, motivate, discipline, address complaints and resolve problems, leaves, work schedules and assignments, recommend termination as necessary etc) while maintaining employee relations.
--- Educate staff in company processes; initiate, coordinate and enforce policies and procedures to accomplish team/office objectives and obtain staff results by communicating expectations.
--- Evaluate effectiveness of staff; recommend and implement necessary changes.
--- Document disciplinary and performance related counseling/coaching.
--- Perform personnel reviews/evaluations.

2. Ensure Incident Management per state is followed and completed as necessary.

3. Maintain a case load of scheduled 25 billable hours.

4. Administer assessments including but not limited to VB MAPP, Essentials for Living, Functional Assessments, and Functional Analysis'.

5. Quality Management duties including updates to quality management plan and ensuring compliance with state regulations and guidelines.

6. Maintain good employee relations by anticipating, communicating, documenting, and resolving issues and people problems.

7. Responsible for maximizing market penetration for meeting budget goals:
--- Develop and maintain a Business Plan sufficient to meet budgeted office/team goals.
--- Obtain additional business through telephone and personal sales calls to prospective and active clients.

8. Assign and distribute open referrals to staff; monitor status of client referrals/assessments
--- Monitor recruiting efforts, direct and implement changes as needed to ensure timely filling of client needs.
--- Conduct the daily prioritization and bi-weekly overview to monitor progress on open referrals.
--- Review daily weekly and monthly billable hour expectations with each BCBA.

9. Implement Clinical Integrity for documentation to ensure employee competence.
--- Review notes and treatment plans regarding clients and observe staff member's work.
--- Complete integrity sheets on BCBA's to ensure the BCBA's are completing BT/RBT integrity data monthly.
--- Address any people issues and determine whether it requires escalation to HR and take appropriate action. Discuss with operations manager.

10. Ensure effective utilization of personnel by overseeing staff.
--- Monitor the knowledge and skill level of staff to identify any development and/or training needs and act to remedy them

11. Maintain a continuously updated plan to improve personnel deficiencies.

12. Review staff ReThink entries to ensure correctness and accuracy:
--- Each child has a Treatment Plan including discharge plans, Goal Plan and Score Sheets.
--- Review client accounts for insurance authorizations and eligibility, and renew them bi-annually prior to expiration by sending the re-assessments to insurers for authorizations.
--- Review schedules and check client accounts for Parent Training sessions and randomly review that, accurate notes are entered into ReThink, weekly.
--- Ensure BCBAs and R/BTs enter correct session times to actual time worked to avoid billing issues when notified by billing.
--- Ensure canceled sessions are noted in ReThink to avoid billing issues when notified.

13. Maintain integrity of the Company's processes by establishing and implementing routines to manage performance, strategic goals and Company policy.
--- Encourage "100%" utilization.
--- Evaluate client information and identify when updates are required.
--- Monitor note completion process and maintain a zero violation policy.

14. Review, analyze, and implement corrective action for the personnel on a daily, weekly and monthly basis by monitoring personnel benchmarks including but not limited to:
--- Completion of daily notes.
--- Decrease non-billable hours.
--- Complete and review treatment plans.
--- Compliance with 35 scheduled billable hours per BCBA.

15. Maintain quality and prompt customer service.
--- Enforce quality and customer service standards.
--- Identify, investigate, resolve and record problems.

16. Organize and conduct meetings with staff to accomplish office/team goals and resolve problems.
--- Conduct weekly meeting with each BCBA to determine work schedule to target daily/weekly production goals.
--- Meet with team members weekly along with Operation Manager to meet necessary supervision standards, review objectives and progress toward goals, implement new procedures, resolve concerns, and brainstorm.

17. Implement the feedback received by results management and other key personnel regarding office indicators and personnel and integrate as performance goals. Review internal auditing results and take appropriate action to rectify violations by office/staff.

18. Review issues identified by the internal billing team weekly and take appropriate action to rectify identified errors before billing locks for the week.
--- Review service billing and non-service billing logs weekly.
--- Ensure supervisory sessions have been completed and notes are entered into ReThink.
--- Check R/BT notes for accuracy and correct methodology (SOAP), when requested.

19. Must fill in for RBT/BT/BCBA when vacant or staff unavailable.

20. Attend job fairs, conferences and marketing events, when necessary.

21. Ensure personnel compliance with all HIPAA requirements and BACB Standards.

22. Review and comprehend all regulations set forth by the client to ensure compliance (e.g., HIPAA compliance on record keeping). BACB regulations.

Job Type: Full Time Center, Hybrid

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Holidays (8 days)
PTO 16 days Yr 2, (11 Yr 1)
Voluntary STD, LTD, Accident, Cancer
401K Match 6%
CEU Stipend


1. Master's Degree in a human service field such as Applied Behavior Analysis, Education, Psychology, Child Development or a related human services field
2. BCBA clinical license required
3. State license, if required
4. CPR certified

1. 3-5 years clinical ABA therapy experience
2. 3 years clinical supervision experience
3. 3 years of management experience, multi-location experience preferred
4. Extensive knowledge of Behavior Plan creation, assessments (i.e., ABLLS, VB-MAPP, Vineland, AFLS, PEAK), trend analysis, discrete trial training, errorless teaching strategies, and choral responding techniques
Ability to bend, kneel, crouch, and spend time on their feet.
Ability to lift items to 50 lbs. on occasion.

Kaleidoscope ABA provides center based, community and home based Applied Behavioral Analysis (ABA) Therapy services to children and young adults. We use evidence-based, best practice models to support and provide effective treatment to individuals with Autism Spectrum Disorder (ASD) as well as other behavioral and developmental disabilities. Our team partners with family members to create individualized ABA treatment plans designed to meet the individual needs of each person we serve.

Kaleidoscope Family Solutions ABA, Inc. is an EEO employer.
BCBA Board Certified Behavior Analyst

Title: Clinical Manager (BCBA)
Class: Clinical Manager
Ref. No.: -2

Company: Kaleidoscope ABA
Contract Contact: Newark BCBA Careers
Office Email:
Office Phone: 877-ABA-0399
Office Address: 924 Old Harmony Road, Newark, DE 19713

About Us: Responding to this post or registering on the website is for information transfer only and is not an application, employment offer or commitment. When and if opportunities are presented, you may accept or decline such opportunities at your sole discretion. Further steps are required to complete your registration with the Kaleidoscope Family Solutions ABA, Inc. dba Kaleidoscope ABA. We appreciate your interest in our agency and look forward to meeting with you.

Keywords: Kaleidoscope - ABA, Newark , Clinical Manager (BCBA), Executive , Newark, Delaware

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