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Senior Director, Consumer Lending Analytics

Company: Sallie Mae
Location: Newark
Posted on: August 13, 2019

Job Description:

Senior Director, Consumer Lending Analytics

Newark - Continental, DE

Who we are:

Sallie Mae is proud to help Americans aspiring to create the life they want-whether that means helping them make college happen, or something more. Our colleagues across departments and across the country are united in our passion and our customer-first approach. Whether you want to join a growing company, be part of an agile workforce, or gain new skills-you're in the right place.

As the Senior Director of Consumer Lending Product Analytics, you will be

responsible for managing analytics for the combined consumer lending

products to drive the company's diversification efforts. You will partner

with the personal loan, credit card, and retail deposits product teams to

identify, define, and answer key questions, providing actionable insights

to drive product optimization. You will be relied upon by executive

management to translate analytics results into meaningful recommendations

to influence the consumer lending strategy, budget, forecasting, volume,

customer universe and segmentation, as well as various ad-hoc product

needs. You will also be responsible for creating, maintaining, and

publishing key metric dashboards for each of the products and identifying

trends to inform strategies. You will be expected to provide guidance to

your team to ensure the appropriate analytic methodology is being used. To

be successful in this role, you will need to establish collaborative

working relationships with business partners across company and communicate

complex information in a clear and concise way.

50% Product Optimization




  • Analyze data to deliver actionable insights to inform strategies to drive

    product optimization
  • Produce analyses and recommendations to drive understanding of product

    performance for initiatives
  • Presents findings from analyses and make recommendations to leadership
  • Measures and assesses the effectiveness of investments and processes

    using data analysis
  • Complete analysis across key P&L line items to identify

    opportunities to ensure maximum profit levels are attained

    25% Volume Forecasting





    • Create accurate volume forecasts by analyzing trends, market intel, and

      incorporating business inputs


    • Partner with the Finance team to develop plans and ongoing reforecasts


    • Communicate potential risks and opportunities and make recommendations

      to senior management


    • Partner with the modeling team on the development of various models and

      tools to optimize product performance

      25% Reporting



      • Create, maintain, and publish key metric dashboards that consistently

        monitor and explain trends, automating and enabling team members to

        self-serve whenever possible
      • Identify insights to inform strategies for all products and customer

        segments
      • Partner with business leaders to ensure an in-depth understanding of

        requirements and performance levers
      • Extract data from multiple sources and perform complex analyses to

        identify the root cause of business issues including performing ad hoc

        analyses and building custom reports as needed

        Total 100% Time




        Required Qualifications:


        What You Have:

        • Bachelor's degree in Business, Statistics, Economics,

          Engineering, Decision Sciences, Analytics, or related

          field
        • 10 years analytic strategy development experience
        • 8 years management experience
        • 8 years extensive expertise in SQL and/or SAS
        • Prior experience in consumer lending verticals,

          specifically credit card and personal loans

          What You Need to Succeed:

          • Strong leadership skills and ability to

            work autonomously and effectively in a dynamic and changing work

            environment
          • Passionate about leading people, strong

            strategic thinker, and possess robust analytical skills
          • Experience presenting and dissecting

            complex information with a proven track record of delivering results

            through data driven insights that lead to strategy changes
          • Management experience with the

            demonstrated ability to manage the work processes and output of a team by

            recommending and guiding them to the appropriate methodology and approach
          • Ability to partner and build relationships with business

            partners across the company and develop an understanding of key stakeholders

            needs and their alignment with business priorities
          • Demonstrated ability to influence others without direct authority or

            reporting structure
          • Ability to interact at all levels of the organization and present to

            executive management


            What You'll Get at Sallie Mae:


            • Comprehensive Compensation and Healthcare Benefits (Medical, Dental, Vision plans)
            • Financial Well-being: 401(k) company match, employee stock purchase plan, and basic life insurance and short-term disability are provided to employees at no cost
            • Work/Life Balance: Paid time off, time off to volunteer, and tuition reimbursement. In addition, after 6 months of employment, primary caregivers receive 12 weeks of 100% fully paid time off and secondary caregivers are eligible for 4 weeks of 100% fully paid time off, for birth or adoption
            • Wellness: Fitness centers/gym subsidies, free Fitbits with step challenges, and wellness education

Keywords: Sallie Mae, Newark , Senior Director, Consumer Lending Analytics, Executive , Newark, Delaware

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