Audiology Technician

Company: Align Ent And Allergy
Location: West Grove
Posted on: April 2, 2026

Job Description:

Description Full job description This position is at the offices of Pinnacle ENT, which specializes in ENT, allergy and sinus, hearing loss, sleep/snoring and facial plastic services. This position is a full time, in person position and requires local travel to our locations in Kennett Square and West Grove. Job Overview We are seeking a detail-oriented and organized Audiology Technician to support our audiology team and ensure smooth operations within the clinic. Responsibilities Patient Scheduling and Coordination: Schedule appointments for audiology evaluations, hearing tests, fittings, and follow-up visits using our EMR system. Schedule and make telephone calls to patients and others as necessary. Build Audiology schedules in EMR and audiology PM system and ensure correct diagnostic/hearing aids blocks are accurate. Patient Communication: Return hearing aid patient phone calls and assist in patient troubleshooting. Assist in scheduling of Hearing Aid Evaluations and checks Provide resources to patients regarding specific technology/support Patient Records Management: Ensure accurate and confidential maintenance of patient records, including updating personal information, medical history, and billing details. Insurance Verification and Billing Support: · Verify insurance coverage and benefits for hearing aid patients prior to their appointments · Assist in billing processes as directed by RCM manager Inventory Management: Maintain and track inventory of audiology equipment, supplies, and hearing aids Place orders for necessary supplies and assist with management of vendor relationships Assist Audiologists: Complete basic hearing aid repair services on hearing aids. Perform basic hearing tests under the supervision of an audiologist (e.g., tympanometry, OAE screenings, pure-tone screening) Schedule and maintain service on audiology equipment Benefits: 401(k) with employer contribution Medical, Dental and Vision insurance Flexible spending account and Health Savings Account Company paid life, short and long term disability insurance Generous Paid time off and paid holidays Voluntary insurance options including pet insurance! Qualifications Required education and experience High school diploma or equivalent Audiology Technician Certification - preferred, or must be willing to obtain within the first 90 days of employment Excellent communication and customer service skills Proficiency in using computer systems, scheduling software, Google Drive, and Microsoft Office Suite Strong organizational abilities and attention to detail Ability to handle sensitive information with confidentiality and professionalism Adaptability and ability to work in a fast-paced environment Interest in audiology and willingness to learn about hearing health Preferred education and experience ? Additional education or training in healthcare administration is a plus ? Previous experience in any healthcare or administrative role is preferred If you are passionate about providing excellent patient care and thrive in a collaborative healthcare setting, we encourage you to apply for this rewarding opportunity as an Audiology Technician!

Keywords: Align Ent And Allergy, Newark , Audiology Technician, Healthcare , West Grove, Delaware