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Customer Service Representative

Company: Collabera
Location: Newark
Posted on: March 30, 2021

Job Description:

Industry: Banking / Finance / FinancialJob Title: Customer Service Representative / CSR / Call Center RepresentativeDuration: Contract (possibility of extension)Please call me directly at 704-893-3133 / 973-581-3178 or email me at himanshu.verma@collabera.com to speak in detail about the jobWhat you'll do:Assists customers with questions or issues regarding their accounts received via phone and/or correspondenceCalls are predominantly routine, but may require deviation from standard screens, scripts, and proceduresNavigating through multiple applications and tools to understand processes/policy/proceduresResearch and resolve issues with client accountsJob Requirements:Required:Call Center / CSR / Customer Service experiencePreferred:Banking / Financial industry experience

Keywords: Collabera, Newark , Customer Service Representative, Hospitality & Tourism , Newark, Delaware

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