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Customer Service Associate

Company: Driving Dynamics
Location: Newark
Posted on: November 22, 2021

Job Description:

We are looking for an experienced Customer Service Representative to join our dynamic team in a fast-paced environment. The ideal candidate will have previous experience in a customer service role, have experience in dealing with multiple customers at once, and will be comfortable making decisions in a stressful environment. At our company, we are committed to providing both quality customer service and high-quality products, so the successful candidate will also be proactive in suggesting solutions to customers' issues, able to prioritize well in a busy environment, be organized and detail-oriented, and have strong communication skills.Responsibilities:Provide technical support and service to clients.Evaluate, prioritize, and assign support requests to team members.Provide support to help customers fix computer-related issues or errors.Help customers with their daily computer-related tasks.Help customers find solutions to their problems online and via phone.Be able to communicate with customers face-to-face, over the phone, and online.Be knowledgeable about browser problems.,.Job Type: Full-timePay: From $37,500.00 per yearBenefits:401(k)Health insurancePaid time offPaid trainingSchedule:8 hour shiftDay shiftMonday to FridayNo nightsCOVID-19 considerations:Office seating allows for social distancing.Application Question(s):Do you have experience using Excel?Education:High school or equivalent (Preferred)Work Location: One location

Keywords: Driving Dynamics, Newark , Customer Service Associate, Hospitality & Tourism , Newark, Delaware

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