Telecom Procurement Analyst I-ISP
Company: ADT
Location: Newark
Posted on: January 9, 2021
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Job Description:
Company Overview:At ADT, we've been in the business of helping
save lives for more than 145 years. As the number one smart home
security provider serving residential and business customers, our
people are our most important asset. Headquartered in Boca Raton,
FL and at more than 200 locations across North America, our
employees help empower our customers to live more secure and
confident lives. Join our team and help us protect what matters
most. For more information, visit www.adt.com or follow us on
Twitter, LinkedIn, Facebook and Instagram.Position
Summary:Responsible for working with other departments to procure
telecommunication circuits for both company use, and primarily,
customer premise use. Works closely with internal Project Managers
to ensure circuits are installed and delivered on time and within
scope of the overall project. Essential Duties And
Responsibilitiesinclude the following: The Telecommunications
Procurement Analyst may be expected to perform some or all of the
duties listed.* Source connectivity for customer premise locations
using all available methods. * Accurately quote pricing and
serviceability options to NAMs, sales reps, project managers, etc.
* Accurately maintain records of circuits ordered and status of
ongoing projects. * Provides information to internal departments in
regard to circuits (i.e. circuit IDs, account numbers, etc.)
Maintains an outstanding working relationship with telecom vendors
and carriers. * Assists telecom billing department with billing
disputes with vendors. * Is available after-hours as needed to
resolve end user issues. * Assists in the processing of telecom
invoices and reconciliation. * Assists in the procurement of
telecom services beyond customer premise locations. * Reconciles
customer premise connection charges to Mastermind and contract
recurring lines. * Assists management in resolving inquiries
concerning charges to their budget. * Assists in maintaining
telecommunication accounting records, documents and databases. *
Creates and responds to written business correspondence with
telecommunication vendors, carriers and regulatory agencies as
required by enterprise manager. * Supports and performs
Telecommunications projects as assigned by enterprise manager. *
May perform other duties as assigned. Supervisory
Responsibilities:* No supervisory responsibilities required.
Keywords: ADT, Newark , Telecom Procurement Analyst I-ISP, IT / Software / Systems , Newark, Delaware
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