Telecom Procurement Analyst I-ISP

Company: ADT
Location: Newark
Posted on: January 9, 2021

Job Description:

Company Overview:At ADT, we've been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.Position Summary:Responsible for working with other departments to procure telecommunication circuits for both company use, and primarily, customer premise use. Works closely with internal Project Managers to ensure circuits are installed and delivered on time and within scope of the overall project. Essential Duties And Responsibilitiesinclude the following: The Telecommunications Procurement Analyst may be expected to perform some or all of the duties listed.* Source connectivity for customer premise locations using all available methods. * Accurately quote pricing and serviceability options to NAMs, sales reps, project managers, etc. * Accurately maintain records of circuits ordered and status of ongoing projects. * Provides information to internal departments in regard to circuits (i.e. circuit IDs, account numbers, etc.) Maintains an outstanding working relationship with telecom vendors and carriers. * Assists telecom billing department with billing disputes with vendors. * Is available after-hours as needed to resolve end user issues. * Assists in the processing of telecom invoices and reconciliation. * Assists in the procurement of telecom services beyond customer premise locations. * Reconciles customer premise connection charges to Mastermind and contract recurring lines. * Assists management in resolving inquiries concerning charges to their budget. * Assists in maintaining telecommunication accounting records, documents and databases. * Creates and responds to written business correspondence with telecommunication vendors, carriers and regulatory agencies as required by enterprise manager. * Supports and performs Telecommunications projects as assigned by enterprise manager. * May perform other duties as assigned. Supervisory Responsibilities:* No supervisory responsibilities required.

Keywords: ADT, Newark , Telecom Procurement Analyst I-ISP, IT / Software / Systems , Newark, Delaware