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Computer Operator

Company: Deluxe
Location: Newark
Posted on: April 3, 2021

Job Description:

Req ID: 201195WD Deluxe offers a full compensation package including acompetitive salary, healthcare benefits, paid time off, paid holidays, and a competitive 401K plan! At Deluxe, employee development is a pillar of our culture. From mentorship programs to development plans to tuition reimbursement, we've got tools to help grow. Please apply today for immediate consideration! Hours: 12:30 - 9:00 AM, Monday - Friday This position delivers accurate and timely client files and reports with a minimum amount of supervision. This includes system monitoring across multiple platforms, data consolidation from multiple locations and site, problem solving, error resolution, tech support engagement and follow-up. They are also responsible for afterhours communication with clients pertaining to all file issues.Monitor workflow across multiple environments ensuring that work is completed timely and accurately to ensure that daily files and deposits are met according to client SLA requirementsMonitor and resolve file activity from multiple sites, resolving all errors encountered and communicating with processing sites on outstanding file activity including but not limited to client account receivable files, image cash letter files, long term archive files, client decisioning module filesFollow established procedures ensuring complete and accurate file processing adhering to all established procedures and audit and compliance requirementsIssue resolution, including opening tickets to internal and external support teams, tracking the resolution activity and keeping all internal and external parties apprised of the situationWorks with MS Excel to generate and provide reporting Basic Qualifications:18 years or olderEligible for hire in the U.S.High school diploma or equivalent Preferred Qualifications:MS Outlook and Excel RSRDLX Deluxe Corporation is an Equal Opportunity / Affirmative Action employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. EOE/Minorities/Females/Vet/Disability Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process. Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com . Department: Business Operations Time Type: Full time

Keywords: Deluxe, Newark , Computer Operator, IT / Software / Systems , Newark, Delaware

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