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Remote Payments Software Support Analyst

Company: VirtualVocations
Location: Newark
Posted on: May 3, 2021

Job Description:

A technology company needs applicants for an opening for a Remote Payments Software Support Analyst. Must be able to: Provide customers with assistance through phone, e-mail or Zendesk Advise and educate customers on best practices and proper configuration Work with customers to resolve reporting reconciliation issues Position Requirements Include: A High School, Associates degree, or two or more years equivalent experience Understanding of web technologies, web navigation, and Microsoft Office tools Ability to assess each customer's knowledge and tailor responses Excellent diagnostic, analytic and problem-solving skills Ability to identify the root cause of an issue

Keywords: VirtualVocations, Newark , Remote Payments Software Support Analyst, IT / Software / Systems , Newark, Delaware

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