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Technical Trainer

Company: SevOne
Location: Newark
Posted on: August 16, 2019

Job Description:

Summary:Responsible for proficiently facilitating and being able to explain complex subject matter in clear and interesting ways. The Technical Trainer must be extremely knowledgeable in their field of expertise and possess solid technical aptitude. Exhibit a continued knowledge of new training trends in delivery and design. The Instructional Design portion of the position identifies the performance, skills, knowledge, information and attitude gaps of a targeted audience and creating, selecting or suggesting learning experiences that close this gap, based on instructional theory and best practices from the field. Essential Functions include, but are not limited to the following: (% of time):Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 50%--- Assess training needs and certification requirements.--- Recommend and assist in the development of curriculum using instructional design and adult learning principles for various delivery options, such as eLearning, classroom training, and blended learning for customers, internal staff, and partners.--- Ensure the quality and consistency of course content throughout the course life cycle. --- Tracks course completion and other training metrics to provide reporting to various business groups.--- Prepare and facilitates both on-site and remote customer, partner, and internal technical and professional development training courses.--- Periodically evaluates ongoing programs to ensure they reflect any changes required based on the needs of the organization.--- Stay abreast of the new trends and tools in Training delivery and design. 30%--- Create engaging learning activities and compelling course content that enhances retention and transfer.--- Work with subject matter experts and identify target audience's training needs.--- State instructional end goals and create content that matches them.--- Visualize instructional graphics, the user interface and the finished product.--- Conduct instructional research and analysis on learners and contexts.--- Apply tested instructional design theories, practice and methods.--- Provide exercises and activities that enhance the learning process.--- Create supporting material/media (audio, video, simulations, role plays, games, etc.)--- Decide on the criteria used to judge learner's performance and develop assessment instruments.--- Maintain project documentation and course folders. 20% - Perform other duties as required or directed Qualification Requirements: Education: Bachelor's or Master's degree in instructional design, educational technology or similar. Experience:--- 5 years in designing and delivering training --- Prior knowledge of instructional design theory and learning principles--- Technical background (basic networking knowledge) Skills:Required- --- Demonstrated strong written and verbal communication skills--- Demonstrated strong facilitation skills--- Ability to travel up to 30-40%, primarily domestic but some international possible as well--- Excellent organizational and time-management abilities--- Ability to multi-task--- Proficiency in MS office --- Experience with writing and/or maintaining documentation such as user manuals, reference guides, and online help text.--- Proven working experience in instructional design and with instructional technology.--- Excellent knowledge of learning theories and instructional design models.--- Lesson and curriculum planning skills.--- Basic HTML and Flash programming knowledge.--- Solid knowledge of course development software and at least one Learning Management System.--- Visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard.--- Ability to write effective copy, instructional text, audio scripts/video scripts. Preferred- --- Camtasia--- Articulate Storyline/Rise 360--- VideoScribe and other instructional design software--- WebEx Physical Demands -The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: --- Requires prolong standing during training --- May require prolonged use of computer screen during WebEx training sessions--- Ability to work under pressure during tight deadlines--- Ability to operate various technical equipment for training sessions which may be remote--- International and domestic travel required based on business needs Working Environment: --- General office work environment

Keywords: SevOne, Newark , Technical Trainer, IT / Software / Systems , Newark, Delaware

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