NewarkDERecruiter Since 2001
the smart solution for Newark jobs

Experienced Tax Expert I

Company: Intuit
Location: Newark
Posted on: October 15, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Newark , Experienced Tax Expert I, Other , Newark, Delaware

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Lead UX Designer
Description: OneMain NYSE: OMF is the largest non-bank lender in the United States and a leading consumer finance company. With nearly 1,600 branches across 44 states, we proudly offer safe, affordable and transparent (more...)
Company: OneMain Financial
Location: Newark
Posted on: 10/20/2020

Information Professional
Description: ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America's Navy. Information Professionals who oversee the seamless operation (more...)
Company: Navy
Location: Newark
Posted on: 10/20/2020

Seasonal Fulltime Warehouse Worker Dje3
Description: Seasonal Fulltime Warehouse Worker Dje3 - Amazon Workforce Staffing Seasonal Full-time Warehouse Team Member Hourly pay rate: Enter the pay rate in one of the following formats: Earn 15/hr or (more...)
Company: Dart Job Alerts
Location: Newark
Posted on: 10/20/2020


Nursing
Description: ABOUT By the very nature of their duties, Navy Nurses quickly rise to the top of their profession. They provide care, not only for military servicemembers and their families, but also for people in (more...)
Company: Navy
Location: Newark
Posted on: 10/20/2020

Delivery Driver - Uber Eats
Description: Delivery Driver - Uber Eats Newark, DE 2854 C2-633973 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's (more...)
Company: Uber Eats
Location: Newark
Posted on: 10/20/2020

Amazon Warehouse Operator 1500 Signon Bonus And 1518hr
Description: Amazon Warehouse Operator 1500 Signon Bonus And 1518hr - Amazon Workforce Staffing Warehouse Associate - 1500 Sign-On Bonus Hourly pay rate: 15.00 - 18.00 plus a 1500 bonus The base pay (more...)
Company: Dart Job Alerts
Location: Newark
Posted on: 10/20/2020

Warehouse Worker 1500 Signon Bonus And 1518hr
Description: Warehouse Worker 1500 Signon Bonus And 1518hr - Amazon Workforce Staffing Warehouse Associate - 1500 Sign-On Bonus Hourly pay rate: 15.00 - 18.00 plus a 1500 bonus The base pay for this (more...)
Company: Dart Job Alerts
Location: Newark
Posted on: 10/20/2020

Aviation Rescue Swimmer
Description: RESPONSIBILITIES As an AIRR, you must be prepared to enter the most treacherous conditions to provide recovery and relief for rescue missions, humanitarian assistance and operational support. Some (more...)
Company: Navy
Location: Newark
Posted on: 10/20/2020

Nurse Practitioner – PRN
Description: Responsibilities The Nurse Practitioner NP acts as part of the clinical services team and may be providing direct patient care in nursing homes, skilled nursing facilities SNF , telehealth and in-home (more...)
Company: Matrix Medical Network
Location: Newark
Posted on: 10/20/2020

Military Intelligence
Description: ABOUT Serve at the forefront of national security by analyzing top-secret information and interpreting spy reports. Direct the analysis of top-secret satellite imagery. Be the first to ascertain the (more...)
Company: Navy
Location: Newark
Posted on: 10/20/2020

Log In or Create An Account

Get the latest Delaware jobs by following @recnetDE on Twitter!

Newark RSS job feeds