Genesys Engineer
Company: Infinity Consulting Solutions
Location: Newark
Posted on: November 18, 2020
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Job Description:
Job Description - Genesys Engineer ICS is working with a Fortune
500, industry leading financial institution in Wilmington, DE who
is looking for a Genesys Engineer. Can you picture yourself working
for one of America's Ideal Employers? Our client has received
numerous awards and accolades due in part to their commitment to
diversity, veterans, and fostering innovation. They've been named
one of Fortune Magazine's -World's Most Admired Companies- of 2018
and are included in the -Top 50 Most Innovative Companies- named by
Boston Consulting Group. With on-site training and mentoring, they
are committed to your professional development as well. Job
Description 6 years of experience in Contact Center Technology
using Genesys Framework. Hands on experience on Composer SCXML
Work-flow development including ECMA Script, HTTP Rest, Web
Request, Web service blocks, DB blocks etc is mandatory Good
Hands-on experience with Genesys ConfigManagement layers, Routing
layer, GVP, SIP layerMedia layer. Hands on experience with
ComposerIRD strategy development includes ECMA Script, Development
of Rules using Genesys Rules Developer Tool (GRDT) Expertise on
Genesys Rules System Development of Rules using Genesys Rules
Developer Tool (GRDT) Provisioning of rules using Genesys Rules
Authoring Tool (GRAT) such as Rules creationmodification,
Deployment GRAT Audit Trial , GRE Cluster etc Application logs
troubleshooting such as SIP ServerT-Server (T-Lib) SIP Messaging
Universal Routing Server Orchestration Server Stat Server GVP
Components Genesys Rules Engine Messaging between ORS and URS such
as InvokeFunctionalModule methods such as SCXMLSubmit,
SCXMLQueueQuery, etc. Other Hands on experience with very
large-scale deployment of Genesys 8.5 - Framework, Configuration
and Management, Routing Media components with integration
experience. Demonstrated knowledge and ability to troubleshoot any
complex issues around Genesys configmanagement layers, routing
layer, Genesys SIP, media server, and ICONInfo Mart. Working
knowledge in the installation and configuration of the Genesys
suites is a plus Knowledge on Programming languages such as J2SE,
J2EE, Spring Boot etc is a plus Knowledge on RDBMS Databases such
as Oracle (RDBMS) and No SQL Databases such as Cassandra is a plus
Knowledge on Cloud Computing technologies such AWS, Azure etc is a
plus Knowledge on Genesys SDK development is a plus Experience
working on Genesys Administrator Extensions, Genesys Administrator
and CME. Good communication skills (Written and oral).
Keywords: Infinity Consulting Solutions, Newark , Genesys Engineer, Other , Newark, Delaware
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