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Genesys Engineer

Company: Infinity Consulting Solutions
Location: Newark
Posted on: November 18, 2020

Job Description:

Job Description - Genesys Engineer ICS is working with a Fortune 500, industry leading financial institution in Wilmington, DE who is looking for a Genesys Engineer. Can you picture yourself working for one of America's Ideal Employers? Our client has received numerous awards and accolades due in part to their commitment to diversity, veterans, and fostering innovation. They've been named one of Fortune Magazine's -World's Most Admired Companies- of 2018 and are included in the -Top 50 Most Innovative Companies- named by Boston Consulting Group. With on-site training and mentoring, they are committed to your professional development as well. Job Description 6 years of experience in Contact Center Technology using Genesys Framework. Hands on experience on Composer SCXML Work-flow development including ECMA Script, HTTP Rest, Web Request, Web service blocks, DB blocks etc is mandatory Good Hands-on experience with Genesys ConfigManagement layers, Routing layer, GVP, SIP layerMedia layer. Hands on experience with ComposerIRD strategy development includes ECMA Script, Development of Rules using Genesys Rules Developer Tool (GRDT) Expertise on Genesys Rules System Development of Rules using Genesys Rules Developer Tool (GRDT) Provisioning of rules using Genesys Rules Authoring Tool (GRAT) such as Rules creationmodification, Deployment GRAT Audit Trial , GRE Cluster etc Application logs troubleshooting such as SIP ServerT-Server (T-Lib) SIP Messaging Universal Routing Server Orchestration Server Stat Server GVP Components Genesys Rules Engine Messaging between ORS and URS such as InvokeFunctionalModule methods such as SCXMLSubmit, SCXMLQueueQuery, etc. Other Hands on experience with very large-scale deployment of Genesys 8.5 - Framework, Configuration and Management, Routing Media components with integration experience. Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys configmanagement layers, routing layer, Genesys SIP, media server, and ICONInfo Mart. Working knowledge in the installation and configuration of the Genesys suites is a plus Knowledge on Programming languages such as J2SE, J2EE, Spring Boot etc is a plus Knowledge on RDBMS Databases such as Oracle (RDBMS) and No SQL Databases such as Cassandra is a plus Knowledge on Cloud Computing technologies such AWS, Azure etc is a plus Knowledge on Genesys SDK development is a plus Experience working on Genesys Administrator Extensions, Genesys Administrator and CME. Good communication skills (Written and oral).

Keywords: Infinity Consulting Solutions, Newark , Genesys Engineer, Other , Newark, Delaware

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