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Application Systems Analyst

Company: AETEA Information Technology Inc.
Location: Newark
Posted on: November 21, 2020

Job Description:

Aetea has been asked by their valued client, a leading Insurance company, to assist with their need for an Application Systems Analyst. The client and the team yoursquoll be working in are great and offer positive challenges in a dynamic environment. To give you an idea of what you will be doing and the team you will be doing it with, herersquos the high level overview The primary duties of the Application Systems Analyst are to Serve as primary point of contact for designated systems with systems vendors as applicable. Act as primary liaison between vendors, system administrators, and key operators to ensure effective delivery of requested updates and future development needs. Assist in determining future hardware and software requirements for the brand, as well as obtain relevant pricing for vendor products and services. With guidance from the lead, develop application roadmaps in collaboration with business product owners, vendors and IT SMEs. Own the technical roadmaps to ensure the applications are staying current on underlying technology platforms and their versions. Translate application roadmaps and business priorities into tactical application release plans and execute those releasesupgrades in accordance with ACA IT work prioritization, resource planning project management frameworks. Act as Solution Architect on application projects translate business and technical requirements into solution designs in collaboration with project stakeholders (business SMEs, internal IT SMEs, vendor technical resources). Leverage tools such as context diagrams, state diagrams, data models, and technical deployment diagrams to document solution scope and designs. Assist the project team members in delivering the solution in accordance with IT standards and ensures the solution can meet business needs. Serve as a top-tier application support escalation point to the business stakeholders and IT management in accordance with the System Support Structure. Assume ownership of, and track key support issues spearhead issue resolution with internal ACA resources andor vendor resources as appropriate. Establish and maintain a positive working relationship with all departments and levels of management within the company to provide a proper environment for supporting existing systems. Consult with other members of IT to identify the impact of ancillary changes in the IT landscape and mitigate systems risks. Test changes as they relate to their systems, coordinate appropriate time for least impact on the business and ensures proper communication has been released prior to change. Initiate and execute change management as needed. Lead Incident Response Plans, and perform root cause analysis of support issues to assess trends and opportunities for solution and process improvements. Maintain assigned applicationsrsquo PCI compliance, including relevant documentation, testing and validation of review findings with internal and external audit organizations. Responsible for any corrective actions taken. Maintain institutional knowledge of the business application(s) and corresponding data. Develop and maintain best practices for supporting applications, and looks for ways to optimize IT processes for continuous improvement. Assist Business product owners and IT teams in developing business cases and project cost effort estimates for new projects during annual planningas needed. Work with Business Relationship Management and Enterprise Architecture teams to proactively identify solutions that may be adjacent to the applications they support. Establish and maintain IT operating procedures for the applications, including systems monitoring and alerts. With guidance from lead, coordinate system capacity planning processes for the applications and ensure the underlying infrastructure capacity can support the business growth needs and scales appropriately. In partnership with QA team, develop testing scriptsautomates tests and execute load, performance and regression testing activities. Participate in user community of practice activities to understand usage of the application and optimize the solution design accordingly. Help the lead in collaborating with other clubs to share tipstricks, best practices and lessons learned. Maintain understanding of industry trends, best practices, and competitive capabilities and assess impact (challenges, opportunities) to the clientrsquos business operations. Work with Business and IT teams to plan and test disaster recovery procedures annuallyas needed. Maintain up to date documentation of the assigned systems, including technical designs, operating procedures and deployment processes. Compliance participant, including providing evidence for quarterly and yearly audit. Acknowledge and abide by all Information Security Policies. Other duties as required. Minimum Qualifications Bachelor degree (BABS) or equivalent in Computer Sciences, Business Administration, or related field. 3-5 years of applicable IT experience 3 years in application development, delivery, and support. Experience with Campaign Management Tools, especially Adobe Campaign or comparable tool Experience with multi-system architectures, system redundancy design and implementations is a plus. Ability to interact and build effective working relationships at all levels of the organization. Ability to contribute to and foster a team player culture where all are encouraged and willing to share information accurately. Demonstrated ability to gather and consolidate requirements from cross-functional groups. Must possess analytical and investigative skills, excellent interpersonal communication skills with the ability to write technical reports understandable to non-IT staff. Ability to work independently with limited supervision. Must be proficient in Oracle andor SQL Server DBMS technologies. Working knowledge of virtualization platforms such as MS Hyper-V or VMWare and Linux OS is a plus. Knowledge of cloud based solutions is a plus. Knowledge of Agile methodologies is preferred. Ability to work under pressure and meet constantly changing timelines. This is a great opportunity to get in with a stable and growing organization that values technology and the people that drive it. There is a lot more we can share with you about the role, so please contact me (or apply) at or through the ldquoapplyrdquo function listed. This is an urgent opportunity and the client committed to moving quick when they identify the right person. Duration 6 months or longer with intent of client to offer FTE opportunity Location Wilmington, DE Engagement type Contract For more than 30 years, Aetea Information Technology has been the go-to partner for both premier clients and IT professionals alike. As a full spectrum IT Human Capital organization, we have experience in all industries, supporting clients ranging from emerging start-ups to Fortune 50. Our consultants value Aetea for their benefits, length of assignments, sequential employment opportunities, and compensation models not to mention the attentiveness and world-class support you will receive from the internal Aetea team.

Keywords: AETEA Information Technology Inc., Newark , Application Systems Analyst, Other , Newark, Delaware

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