Manage the physical operations of the hotel to ensure the total
comfort and satisfaction of hotel guests.
Responsibilities and Duties
-Resolves guest complaints to the satisfaction of the guest;
responds promptly to any guest request for service.
-Arrives at work in a timely fashion in accordance with the posted
-Abides by established uniform guidelines.
-Maintains a"can do" and a"guests first" attitude at all times.
-Works as a member of the overall hotel team to ensure that each
guest has an experience that exceeds their expectations
-Attends scheduled training sessions within the hotel as dictated
by the Hilton brand and the hotel management.
-Check and perform major repairs to refrigeration, heating,
ventilation and air conditioning, plumbing, water treatment, and
-Communicate with hotel departments to become aware of maintenance
needs and ensures timely response to requests, e.g., Housekeeping
Department for laundry/housekeeping equipment and room repairs,
Food and Beverage Department for kitchen equipment, Guest Services
Department for various guest concerns.
-Execution of the hotel's preventive maintenance program.
-Maintain standards of product quality for all areas of the hotel
as outlined in the standards manual and reports deficiencies to the
Qualifications and Skills
-Previous hotel maintenance experience a plus
-Must be willing to work a variety of day/night and weekend
-Must be able to read, write and speak English.
-Requires strong organizational skills.
-Must be able to work independently.
-The person in this position spends a significant amount of time
-Intermediate to advanced mathematical skills are used often
including basic math, conversions, and measurement such as weight,
volume, and pressure.
-A portion of time is spent lifting, moving, and holding when
-Carrying and/or lifting approximately 50 pounds and pushing and/or
pulling approximately 200 pounds occurs at times (TV's, furniture,
Short Term Disability
- Job Family New Jobs
- Pay Type Hourly
- 100 Continental Dr, Newark, DE 19713, USA