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Customer Service Rep.

Company: Aerotek
Location: Newark
Posted on: May 3, 2021

Job Description:

Our client a leading manufacturer in the Newark, DE area is seeking to add a Customer Service Representative to their growing team.

Description:

Responsible for incoming telephone calls, emails, and faxes from prospective customers

Provides information about our process, lead times, pricing, etc.

Establishes communications between the sales team and operations on issues pertaining to customers

Responsible for entering orders received by customers emails and faxes

Responsible for checking price, lead times, product codes, revision levels, and other pertinent information against quote or list price

Responsible for taking customer complaints and interacting with Quality Department and Production for replacements

Creates rapport with customers and builds a strong, positive customer/buyer relationship

Must Have:

6+ years of Customer Service Experience

Excellent written and oral communication skills

Experience in the Manufacturing Industry preferred


About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Newark , Customer Service Rep., Other , Newark, Delaware

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