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Instructional Designer

Company: JPMorgan Chase & Co.
Location: newark
Posted on: May 3, 2021

Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.

Firmwide Regulatory Learning

The Firmwide Regulatory Learning team is responsible for management and execution of the Regulatory and Compliance training and awareness strategy in support of JPMorgan Chases global Compliance and Regulatory agenda.

The Regulatory Learning team works closely with the business and subject matter experts to identify, design and deliver appropriate learning solutions to JPMorgan Chase stakeholders and workforce members globally across the firm.

This role is responsible for developing effective compliance training content and solutions, and supporting the delivery of the annual Global Compliance Training Plan.

Key Responsibilities

  • Design, develop and implement learning solutions using instructional design principles and adult learning theory to support the LOBs, Regions and Corporate/Support Functions
  • Design and develop interactive and innovative instructional materials including learning objectives, storyboards and assessments
  • Develop effective and high quality compliance training content
  • Responsible for managing individual workload throughout the training development process, including:
    • Meeting project deadlines
    • Staying within project budget
    • Engaging with appropriate Subject Matter Experts (SMEs) throughout the project
    • Communicating and documenting project status
    • Obtaining appropriate SME approvals for training courses
  • Partner with Digital Learning Services (DLS) or external training development vendors, as appropriate, to design high quality compliance training, including e-Learning courses
  • Liaise with internal stakeholders to understand key objectives and requirements for the development of compliance training solutions


  • Bachelors Degree (or equivalent) required
  • Minimum of 2 years of learning and development related experience, including experience in technical writing, instructional design and adult learning theory, preferably within the financial services industry
  • Experience applying adult learning methodology in a corporate training setting
  • Experience managing relationships with external vendors
  • Working knowledge of project management disciplines to ensure appropriate implementation of processes to govern training design and development projects
  • Excellent organizational, interpersonal and communication skills (written and oral)
  • Ability to effectively interact with stakeholders and to clearly articulate key messages and strategies
  • Creative and strategic thinker with a strong control mindset
  • Excellent time management skills
  • Proficiency in developing courses in Adobe Captivate and/or Articulate Storyline
  • Intermediate to advanced knowledge of Microsoft Office applications (PowerPoint, Word)
  • Knowledge of Learning Management Systems
  • Knowledge of graphic design principles
  • Knowledge of JavaScript
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the worlds most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that were setting our businesses, clients, customers and employees up for success.
Everything we do as a firm hinges on our ability to hire, empower and retain the best people. Human Resources plays an integral role in designing, implementing and managing people strategies, using the latest in data analytics and technology to deliver industry-leading services. This includes Recruiting, Training, Talent Development, Career Management, Diversity, Compensation & Benefits, Employee Relations, Technology, Finance and HR Service Delivery.

Keywords: JPMorgan Chase & Co., Newark , Instructional Designer, Other , newark, Delaware

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