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Leasing Professional

Company: Paradise Management
Location: Newark
Posted on: June 7, 2021

Job Description:

Job Description Paradise Management is seeking an energetic, customer service oriented individual for the Leasing Professional position in Newark, DE. Duties and Responsibilities All business should be conducted in accordance with company policies and procedures. Strict adherence to the Fair Housing Act, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws set forth by the Pennsylvania Real Estate Commission. The job functions of the Leasing & Marketing Professional include but are not limited to the following: Leasing Apartments Greet clients (off your seat and on your feet!).
Maintain a professional yet friendly atmosphere in the leasing office and other areas where prospects and residents meet.
Answer incoming phone calls and emails and handle accordingly.
Greet and qualify prospective residents, determining needs and preferences, and professionally present community.
Tour apartments with clients; discuss all benefits of the apartment community and each apartment shown.
Tour model apartment, even though it may not be the floor plan desired.
Explain to the client in detail the application procedures and lease contract.
Complete Guest Card information form on all prospects, send thank you notes and perform follow up.
Correctly complete all lease applications, assist with application verification and notify prospective residents of results. Update information in the management software program.
Assure application is processed through proper channels.
Input all prospect, applicant, and resident information in the management software program.
Type leases, enter leasing and traffic information in computer as necessary.
Organize and file appropriate reports, leases and paperwork. Shred all confidential paperwork as needed.
Type weekly, monthly and/or special reports as designated by the Property Manager.
Inspect models and make ready units daily or as directed by the Property Manager to ensure cleanliness.
Receive deposit and rent money, record appropriately.
Maintain at least a 33% closing ratio.
Welcome new residents. Assist as necessary to ensure a smooth move-in.
Physically inspect property when on grounds, pick up litter and report any service needs to maintenance staff.
Become familiar with competitive properties in the area and know how to sell against them in a positive fashion (do not negative sell competitors).
Become familiar with the area.
Become familiar with all Paradise Management, LLC policies and procedures. Resident Relations Answer phone, take service requests and extermination orders. Complete service request forms and distribute as specified by Property Manager.
Make service request follow up calls and complete work orders in management software.
Acknowledge and assist residents who come into the office.
Consult with Property Manager if a question or a policy exception is needed.
Assist with planning and attend all resident functions. Outreach Marketing Meet weekly marketing goals set by Property Manager.
Perform outreach marketing as directed by Property Manager.
Ensure all advertising, social media, and websites are updated as directed by the Property Manager.
Compile information for and manage the Market Survey on a weekly basis.
Ensure that brochures and marketing materials are stocked daily.
Assist with planning and attend any outside marketing events. Social Media experienceis a plus! Must be able to use Facebook, Instagram and other social media platforms for resident engagement as well as for outreach marketing opportunities. Employee Relations Aid Property Manager as directed.
Assist in paperwork, touring property, vacancies, and policy violations.
Work with other employees to maintain a smoothly-run community.
Maintain a professional and positive attitude and appearance at all times.
Work with all employees to foster the Paradise Management, LLC team spirit.

Company Description Paradise Management, LLC owns and manages a growing portfolio of 2,156 luxury apartments in PA, DE and MD. We emphasizes a team approach and expect every person to perform any reasonable task or request that is consistent with fulfilling company objectives. Competitive salary, custom benefit packages and 401k plan.

Keywords: Paradise Management, Newark , Leasing Professional, Other , Newark, Delaware

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