Solutions Implementation Consultant

Company: Deluxe Corporation
Location: Newark
Posted on: June 12, 2021

Job Description:

Req ID: 210959WD-2

Responsible for the successful implementation of Deluxe's most complex Treasury Mgmt. solutions for Receivables as a Service (RaaS) Outsourced Solutions on projects as assigned. Leads and/or prepares implementation status reports for project managers, clients and as needed for internal management. Works on projects managed by project managers or implementation managers to lead creation, configuration, test and delivery of the solution in accordance with the Customer Requirements Document (CRD) and in line with the Project Plan.

Acts as a technical SME in pre-sales engagements as well as throughout the life cycle of the project. Engages with Product Management, Development and QA providing expertise around Project Delivery

• Implements multiple projects of all sizes and complexities, including outsourced, hosted or client inhouse environments for existing and new logo clients. Engages in multiple, simultaneous complex projects. Assists Implementation Specialist in supporting projects.

• Leads technical testing or performs testing on systems prior to delivery and during implementation to ensure a quality product. Works collaboratively with other team members to resolve issues and recommend work standards by studying operational requirements and methods; identifying improvements; communicating suggestions to customers or team members.

• Validate estimates and provide project management updates regarding activity durations and effort on an ongoing basis.

• Work with internal Deluxe partners as an active participant in the Sales Process as required. Represents the Professional Services organization in discussions with Sales, Solution Management and Client organizations and act as the senior most escalation point on implementation and Customer Care issues for Deluxe solutions.

Basic Qualifications:

Education and Experience: Bachelors in IT, Mathematics, Computer Science and 5 years related experience or HS/GED and 9 years of related experience

• Technical experience with hardware, software and networks.
• Business or technical experience with MS-Office applications, Visio, Adobe Acrobat, databases.
• Working knowledge of a scripting language
• Minimum five years' experience in technical support role or technical development role.

Preferred Qualifications:

Education and Experience: Bachelors in IT, Mathematics, Computer Science and 5 years related experience

• Background in Treasury Management industry; development, implementations, support or operations
• Background in implementation and/or support of complex payments solutions.
• Prior remittance experience
• Demonstrated track record of developing code or scripts.
• Working knowledge of one or more Deluxe Treasury Management solutions.
• Exceptional communications, organization, and time management skills.
• Demonstrated ability to work on multiple projects in parallel.
• Demonstrated problem solving and critical thinking skills
• Demonstrated ability to work effectively remotely with geographically diverse teams.

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

EOE/Minorities/Females/Vet/Disability

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Keywords: Deluxe Corporation, Newark , Solutions Implementation Consultant, Other , Newark, Delaware