Supervisor, Service Coordination
Company: Delaware First Health
Posted on: November 23, 2022
You could be the one who changes everything for our 26 million
members as a clinical professional on our Medical Management/Health
Services team. Centene is a diversified, national organization
offering competitive benefits including a fresh perspective on
workplace flexibility. Position Purpose: Responsible for day to day
oversight of the Service Coordinators and coordination of necessary
resources for members. This may include adequate clinical,
behavioral, acute/chronic, and social care services.
- Develop and implement appropriate policies and procedures
- Ensure staff is able to facilitate member and provider needs
through entire case management cycle
- Partner with internal staff on key initiatives and outreach for
members as needed
- Coordinate and communicate on access issues, assessments,
internal Managed Care Organization (MCO) protocols
- Create effective organizational structure, roles and jobs
- Compile andreview multiple reports on work function and for
process improvement to identify trends, make recommendations to
management Education/Experience: Registered Nurse (RN) or
Bachelor's degree in Nursing, Social Work, Health Care
Administration, related field or equivalent experience. 4+ years of
social work, healthcare administration, patient/community advocacy
or combined case management and clinical nursing experience.
Previous experience as a lead in a functional area or managing
cross functional teams on large scale projects.
License/Certification: Current state's nursing license or Licensed
Clinical Social Worker (LCSW) preferred.
Delaware First Only: Current state's nursing license or Licensed
Clinical Social Worker (LCSW) required. Our Comprehensive Benefits
Package: Flexible work solutions including remote options, hybrid
work schedules and dress flexibility, Competitive pay, Paid time
off including holidays, Health insurance coverage for you and your
dependents, 401(k) and stock purchase plans, Tuition reimbursement
and best-in-class training and development. Centene is an equal
opportunity employer that is committed to diversity, and values the
ways in which we are different. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, veteran status, or other characteristic
protected by applicable law.
Keywords: Delaware First Health, Newark , Supervisor, Service Coordination, Other , Newark, Delaware
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