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Supervisor, Service Coordination

Company: Delaware First Health
Location: Newark
Posted on: November 23, 2022

Job Description:

You could be the one who changes everything for our 26 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Responsible for day to day oversight of the Service Coordinators and coordination of necessary resources for members. This may include adequate clinical, behavioral, acute/chronic, and social care services.
- Develop and implement appropriate policies and procedures
- Ensure staff is able to facilitate member and provider needs through entire case management cycle
- Partner with internal staff on key initiatives and outreach for members as needed
- Coordinate and communicate on access issues, assessments, internal Managed Care Organization (MCO) protocols
- Create effective organizational structure, roles and jobs
- Compile andreview multiple reports on work function and for process improvement to identify trends, make recommendations to management Education/Experience: Registered Nurse (RN) or Bachelor's degree in Nursing, Social Work, Health Care Administration, related field or equivalent experience. 4+ years of social work, healthcare administration, patient/community advocacy or combined case management and clinical nursing experience. Previous experience as a lead in a functional area or managing cross functional teams on large scale projects.
License/Certification: Current state's nursing license or Licensed Clinical Social Worker (LCSW) preferred.
Delaware First Only: Current state's nursing license or Licensed Clinical Social Worker (LCSW) required. Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Keywords: Delaware First Health, Newark , Supervisor, Service Coordination, Other , Newark, Delaware

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