Ast Mgr Merchandise, Newark, DE
Company: JCPenney
Location: Newark
Posted on: January 13, 2023
|
|
Job Description:
As the Assistant Manager of Merchandise you are accountable for
contributing to profitable sales growth by leading and engaging
associates, managing company merchandise standards and execution,
training and developing associates, and executing sales building
programsPrimary Responsibilities:Customer Service & Sales - Models
and holds team accountable for outstanding customer service.
Actively listens to customer issues to resolve problems. Maximizes
sales and service by ensuring staff is scheduled appropriately.
Drive planning and execution of events and credit card
acquisition.Merchandise Execution - Owns in-stock levels through
merchandise replenishment activities. Maintains high merchandise
presentations standards, actively leads the team in planning and
execution of all merchandise and visual elements in the store.
Promotes company merchandise strategy and identifies local
opportunities to drive sales. Oversees efficient and clean recovery
throughout the sales floor and fitting rooms.Omnichannel - Supports
Omnichannel initiatives to further drive sales and customer
service. Owns the training and coaching on all Omnichannel
initiatives and processes. Achieves productivity targets by
reviewing available reports and developing action plans to ensure
flawless execution of Omnichannel processes. Specialty Businesses:
Responsible for driving sales growth in Fine jewelry, Window &
mattress business by leading and engaging associates. Owns the
planning and execution of special events within specialty
businesses. Responsible for ensuring the completion of all
operational workload, including pricing & signing, SET workload &
shrinkage prevention processes within specialty businesses.Team
Development - Oversees the productivity standards program for Store
Specialty Businesses including Fine Jewelry, Window & Mattress
departments. Partners with store management team to source and hire
store talent for hourly positions. Plays an active role in the
training and development of associates; coaches in the moment,
addresses performance issues.Performance Standards - Consistently
meets established performance standards; including but not limited
to: shrink and safety initiatives, Omnichannel, scheduling
efficiency, associate relations, engagement, customer service,
profit, productivity, and attendance.Core Competencies &
Accomplishments:Work experience- Minimum of 2 years retail
leadership experienceEducation- Bachelor degree or equivalent work
experienceTo achieve success at JCPenney, a manager will possess
the following competencies:Embraces a Growth Mindset: Proposes and
initiates actions on new ideas that improve our product, stores or
practices. Will listen to ideas and suggestions and applies ideas
when appropriate, champions new initiatives. Encourages others and
their self to stretch beyond current capabilities. Willing to be a
catalyst for change by challenging the status quo and motivates
others to make improvements. Uses the growth mindset by seeing
change as an opportunity to learn and grow.Thinks Critically:
Demonstrates business and functional expertise and stays current
with developments in the retail industry; applies learning to drive
company goals. Will gather the necessary information to fully
understand the scope of the problem; applies critical thinking to
develop options, identify assumptions and consider impacts. Uses
fact-based analysis to guide decision-making; summarizes analysis
clearly and succinctly and recommends a course of action.
Demonstrates Leadership: Creates an environment that fosters
teamwork, recognizes others' accomplishments and respects and
values differences in the workplace. Requires high personal and
team performance standards, leads by example and motivates others
to perform at a higher level. Able to give and is open to
constructive performance feedback; holds self and others
accountable for performance and actions. Creates a culture of
development by coaching and teaching others. Aligns goals,
processes, and culture to create momentum and champion a One Team
approach. Takes Accountability: Takes responsibility for excellent
customer experiences and reliably delivers solutions that meet
customer needs. Is able to build relationships by showing
consideration for the perspectives of others, listening first
before drawing conclusions. Develops positive and inclusive
relationships across the organizationImplements with Excellence:
Develops and prioritizes short and long-range plans that are
comprehensive, realistic, and effective in meeting company goals.
Implements project/plans that are well-organized and efficient,
seeks feedback and takes needed action. Demonstrates the ability to
effectively delegate work and communicates plans and expectations
to others.Drives Results: Demonstrates a sense of urgency to act
decisively and quickly. Establishes aggressive goals and takes
appropriate risks to achieve results.What you get:We offer a
competitive benefits package including medical/dental/vision, term
life insurance, paid vacation/holidays, 401(k) Savings Plan with
company match, and an associate discount on JCPenney
merchandise.About JCPenney: JCPenney is the shopping destination
for diverse, working American families. With inclusivity at its
core, the Company's product assortment meets customers' everyday
needs and helps them commemorate every special occasion with style,
quality and value. JCPenney offers a broad portfolio of fashion,
apparel, home, beauty and jewelry from national and private brands
and provides personal services including salon, portrait and
optical. The Company and its 50,000 associates worldwide serve
customers where, when and how they want to shop - from jcp.com to
more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney
celebrates 120 years as an iconic American brand by continuing its
legacy of connecting with customers through shopping and community
engagement. Please visit JCPenney's Newsroom to learn more and
follow JCPenney on Facebook, Instagram, Twitter and LinkedIn.For
more opportunities to join our team please visit our careers page.
Shows confidence when challenged and will do the right thing even
when it's hard. Strives to achieve excellent results by creating a
culture of continuous improvement.;General Description As the
Assistant Manager of Merchandise you are accountable for
contributing to profitable sales growth by leading and engaging
associates, managing company merchandise standards and execution,
training and developing associates, and executing sales building
programsPrimary Responsibilities:Customer Service & Sales - Models
and holds team accountable for outstanding customer service.
Actively listens to customer issues to resolve problems. Maximizes
sales and service by ensuring staff is scheduled appropriately.
Drive planning and execution of events and credit card
acquisition.Merchandise Execution - Owns in-stock levels through
merchandise replenishment activities. Maintains high merchandise
presentations standards, actively leads the team in planning and
execution of all merchandise and visual elements in the store.
Promotes company merchandise strategy and identifies local
opportunities to drive sales. Oversees efficient and clean recovery
throughout the sales floor and fitting rooms.Omnichannel - Supports
Omnichannel initiatives to further drive sales and customer
service. Owns the training and coaching on all Omnichannel
initiatives and processes. Achieves productivity targets by
reviewing available reports and developing action plans to ensure
flawless execution of Omnichannel processes. Specialty Businesses:
Responsible for driving sales growth in Fine jewelry, Window &
mattress business by leading and engaging associates. Owns the
planning and execution of special events within specialty
businesses. Responsible for ensuring the completion of all
operational workload, including pricing & signing, SET workload &
shrinkage prevention processes within specialty businesses.Team
Development - Oversees the productivity standards program for Store
Specialty Businesses including Fine Jewelry, Window & Mattress
departments. Partners with store management team to source and hire
store talent for hourly positions. Plays an active role in the
training and development of associates; coaches in the moment,
addresses performance issues.Performance Standards - Consistently
meets established performance standards; including but not limited
to: shrink and safety initiatives, Omnichannel, scheduling
efficiency, associate relations, engagement, customer service,
profit, productivity, and attendance.Core Competencies &
Accomplishments:Work experience- Minimum of 2 years retail
leadership experienceEducation- Bachelor degree or equivalent work
experienceTo achieve success at JCPenney, a manager will possess
the following competencies:Embraces a Growth Mindset: Proposes and
initiates actions on new ideas that improve our product, stores or
practices. Will listen to ideas and suggestions and applies ideas
when appropriate, champions new initiatives. Encourages others and
their self to stretch beyond current capabilities. Willing to be a
catalyst for change by challenging the status quo and motivates
others to make improvements. Uses the growth mindset by seeing
change as an opportunity to learn and grow.Thinks Critically:
Demonstrates business and functional expertise and stays current
with developments in the retail industry; applies learning to drive
company goals. Will gather the necessary information to fully
understand the scope of the problem; applies critical thinking to
develop options, identify assumptions and consider impacts. Uses
fact-based analysis to guide decision-making; summarizes analysis
clearly and succinctly and recommends a course of action.
Demonstrates Leadership: Creates an environment that fosters
teamwork, recognizes others' accomplishments and respects and
values differences in the workplace. Requires high personal and
team performance standards, leads by example and motivates others
to perform at a higher level. Able to give and is open to
constructive performance feedback; holds self and others
accountable for performance and actions. Creates a culture of
development by coaching and teaching others. Aligns goals,
processes, and culture to create momentum and champion a One Team
approach. Takes Accountability: Takes responsibility for excellent
customer experiences and reliably delivers solutions that meet
customer needs. Is able to build relationships by showing
consideration for the perspectives of others, listening first
before drawing conclusions. Develops positive and inclusive
relationships across the organizationImplements with Excellence:
Develops and prioritizes short and long-range plans that are
comprehensive, realistic, and effective in meeting company goals.
Implements project/plans that are well-organized and efficient,
seeks feedback and takes needed action. Demonstrates the ability to
effectively delegate work and communicates plans and expectations
to others.Drives Results: Demonstrates a sense of urgency to act
decisively and quickly. Establishes aggressive goals and takes
appropriate risks to achieve results.What you get:We offer a
competitive benefits package including medical/dental/vision, term
life insurance, paid vacation/holidays, 401(k) Savings Plan with
company match, and an associate discount on JCPenney
merchandise.About JCPenney: JCPenney is the shopping destination
for diverse, working American families. With inclusivity at its
core, the Company's product assortment meets customers' everyday
needs and helps them commemorate every special occasion with style,
quality and value. JCPenney offers a broad portfolio of fashion,
apparel, home, beauty and jewelry from national and private brands
and provides personal services including salon, portrait and
optical. The Company and its 50,000 associates worldwide serve
customers where, when and how they want to shop - from jcp.com to
more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney
celebrates 120 years as an iconic American brand by continuing its
legacy of connecting with customers through shopping and community
engagement. Please visit JCPenney's Newsroom to learn more and
follow JCPenney on Facebook, Instagram, Twitter and LinkedIn.For
more opportunities to join our team please visit our careers page.
Shows confidence when challenged and will do the right thing even
when it's hard. Strives to achieve excellent results by creating a
culture of continuous improvement.
Keywords: JCPenney, Newark , Ast Mgr Merchandise, Newark, DE, Other , Newark, Delaware
Click
here to apply!
|