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Client Care Specialist

Company: VirtualVocations
Location: Newark
Posted on: July 9, 2024

Job Description:

A company is looking for a Client Care Specialist.



Key Responsibilities:

Provide superior customer support via inbound tickets, chat, and telephone
Analyze data and support Vendor Management Systems to ensure customer satisfaction
Enhance FAQ and training materials based on common issues and feedback


Required Qualifications:

Bachelor's degree preferred
1+ years of Customer Service or related experience
Self-motivated, proactive team player with innovative ideas
Experience with staffing and/or tech companies preferred
Proficiency with MS Office Suite

Keywords: VirtualVocations, Newark , Client Care Specialist, Other , Newark, Delaware

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