NewarkDERecruiter Since 2001
the smart solution for Newark jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs On Line
Location: Newark
Posted on: August 12, 2019

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLJenniferA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs On Line, Newark , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Newark, Delaware

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Drive with Lyft Set your own schedule.
Description: What is Lyft br Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to br be a Lyft driver is the perfect opportunity for you to set your own schedule (more...)
Company: Lyft
Location: Newark
Posted on: 08/24/2019

Brand Ambassador, Full Time: Christiana
Description: Job Overview: br The Brand Ambassador is an exceptional associate who drives sales through coordinating, scheduling, and participating in successful grass roots events, tracking results, and goal setting (more...)
Company: Macy's
Location: Newark
Posted on: 08/23/2019

Currently Interviewing! Work at home 100% online
Description: Are you are wanting to have more freedom, Be your Own Boss, Help others succeed and Live better lives, have better health. Do you want to stop having to deal with the traffic in the morning/evening, being (more...)
Company: Ameriplan
Location: Newark
Posted on: 08/23/2019


Virtual Recruiter (Telecommute Options)
Description: Now interviewing for a new Virtual Recruiter to help our organization with staffing and membership
Company: AmeriPlan USA Health and Dental
Location: Newark
Posted on: 08/24/2019

Weekend Sandwich/Salad
Description: Weekend br Sandwich and Salad Maker br br Title: Sandwich and Salad Maker Weekend br Shift: Looking for 6:00am-1:00pm 12:30pm - 8:30pm br br Reports To: General Manager/Manager/Shift Supervisor (more...)
Company: Au Bon Pain
Location: Newark
Posted on: 08/24/2019

Need a Rewarding Career from Home?
Description: Now Interviewing all Week for goal driven work at home representatives to partner with our Wellness
Company: AmeriPlan USA Health and Dental
Location: Newark
Posted on: 08/24/2019

Benefit Consultant
Description: We are currently Interviewing people TODAY to work at home To request an interview, please visit www.millionairemommy7.com We provide training through the internet or through teleconferences. We help (more...)
Company: TQS
Location: Newark
Posted on: 08/24/2019

C&R Specialist II
Description: Job Description:The Collections Recovery Specialist II works in the Collections and Recovery Operations environment and will handle routine outbound or inbound calls at any stage of delinquency, up (more...)
Company: Bank of America
Location: Newark
Posted on: 08/23/2019

Drive with Lyft - Choose to drive part time or full time, you're in control.
Description: What is Lyft br Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to br be a Lyft driver is the perfect opportunity for you to set your own schedule (more...)
Company: Lyft
Location: Newark
Posted on: 08/24/2019

Medical Coders - Multi-specialty
Description: Medical Coders - Multi-specialty We need multi-specialty remote medical coders, contract, 3 years experienced, credentialed, inpatient coders in the following specialties for a teaching facility.
Company: Mommy Jobs Online
Location: Newark
Posted on: 08/23/2019

Log In or Create An Account

Get the latest Delaware jobs by following @recnetDE on Twitter!

Newark RSS job feeds