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Credit Assistance Strategy Analyst II/III

Company: Bank of America Corporation
Location: Newark
Posted on: November 26, 2022

Job Description:

Job Description:

This position can be filled as a Credit Assistance Strategy Analyst II/III

This position is responsible for developing tactics that help our customers through difficult times while mitigating losses for the Bank. The analyst must be able to work independently to develop recommendations that consider their research and analysis, the regulatory framework, and competing strategies. The analyst must then utilize communication and influencing techniques to build consensus and drive implementation. This high visibility position offers a unique opportunity to interact with senior managers and drive significant business results.

Job Responsibilities include:

  • Perform analytics on the delinquent, recovery, and select up-to-date portfolios across multiple products such as Consumer and Small Business Credit Cards, Overdrawn Deposits, Auto Loans, Home Loans, Paycheck Protection Program, and Balance Assist. These analytics support multiple functions including account segmentation, channel selection, and payment solutions management.
  • Develop code to extract statistical and financial data using multiple databases
  • Apply segmentation techniques that allow for customized treatment
  • Refine results to consider the current operational and regulatory environment
  • Collaborate with internal and external partners to implement recommendations
  • Utilize statistical techniques to evaluate strategy performance
    Required Skills:

  • Strong analytical and problem solving skills with 3+ years' experience of driving business results
  • Intellectually curious with a mind for innovation and proven ability to execute objectives in a data driven environment
  • The ability to grasp new concepts and collaborate across different teams/business units in order to drive change
  • Goal oriented individual who maintains their composure in a fast paced and dynamic environment
  • A proven ability to quickly and accurately condense robust and complex data from various sources into meaningful information to drive strategic change across different portfolios
  • An individual who can demonstrate an aptitude to design and implement a test-and-learn approach to manage our company's exposure to risk
  • Skilled with MS Office (Excel, Access, Word, and PowerPoint)
  • Proficient at written and oral communication, including presentation skills
    Desired Skills:

  • Collections & Recovery experience (2-5 years)
  • Experience with business case development/financial statements
  • Experience in digital marketing strategies and campaign development
  • Experience creating analytical metrics using visualization tools and dashboards (i.e. Tableau)
  • Quantitative analyst experience (2-5 years), including skills like data mining and statistics within SAS, SQL, Python, R or similar platforms
  • Project/Change Management experience
  • Experience working within the Bank's data infrastructure (SQL Server, Teradata, Hadoop, DB2, etc.)
  • Experience with process design/redesign (ex. Six Sigma, Engineering)
    Enterprise Job Description:

    Responsible for performing more complex analysis and modeling for multiple products with the goal of maximizing profits and asset growth and minimizing risk and operating losses and/or other financial and marketing exposures. Develops complex program models to extract data and uses multiple databases to acquire statistical and financial data. Utilizes portfolio trends to propose policy/procedural changes within segmentation structure to produce optimal results. Excels at risk/reward trade off. Build relationships with external agencies. Participates in the rollout of company-wide pilot programs developed as a result of programmed models. Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors. SAS and/or MicroStrategy experience preferred; 2-5 years experience preferred.


    1st shift (United States of America)

    Hours Per Week:


Keywords: Bank of America Corporation, Newark , Credit Assistance Strategy Analyst II/III, Professions , Newark, Delaware

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