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Firmwide Data Management (FDM): Data Quality Lead (Vice President)

Company: JPMorgan Chase & Co.
Location: Newark
Posted on: June 6, 2021

Job Description:

Description of Role

The Firmwide Data Quality team supports the Firmwide Chief Data Officer (CDO) (and LOB/CF CDOs) for the governance of Data Quality issues. The Data Quality Lead is responsible for implementing the firmwide approach for Data Quality issue identification, analysis, and remediation. The successful candidate is experienced in Data Quality issue management and will join a team focused on delivering business impact through transformation of the central Data Quality management process. This is accomplished by delivering strategic business objectives as defined by the CDO with project management skills and stakeholder/technology engagement. Critical tasks include daily advisory support for our stakeholders across the firm, the development of Data Quality metrics, and evolving the standard operating procedures, processes, and associated tooling to drive adoption and enable implementation of firmwide requirements. This role is part of the Firmwide Data Management (FDM) organization and will interface heavily with technology, control, business, and CDO partners.

Key responsibilities:

  • Leading communication of Data Quality issue governance across the firm including:
  • Implementation of revised firmwide Data Quality approach to support the updated Data Risk Management Policy and Standard
  • Coordination of technology stakeholders to make the tooling updates required to facilitate implementation

  • Leading engagement with business, technology, CDOs, and controls
  • Oversee and guide the evolution of tools that support Data Quality issue management
  • Develop and enhance Data Quality metrics
  • Support Lines of Business & Corporate Functions, Governance Forums, and Senior Management requests for reporting / progress
  • Facilitate timely resolution of pressing matters; participating in / coordinating deep dive sessions, where necessary
  • Contribute to the development and execution of the Firmwide Data Quality strategy
  • Partner with Controls organization to develop Data Quality processes in the context of managing Operational Risk
  • Perform project management and business analysis on other Data Quality-related projects, as required
  • Use creative thinking to help establish a culture of Data Quality across the firm (communications, training materials, infographics, etc.)
  • Communicate performance throughout the organization


  • Minimum six (6) years of experience in leading programs in financial services
  • Minimum two (2) years of experience with managing issues stemming from poor Data Quality (timeliness, completeness, accuracy of data)
  • Proven leader and influencer with the ability to think on their feet and be able to apply critical thinking and logical/structured framework to shape the program's approach
  • Strategic and forward thinker
  • Excellent analytical and problem-solving skills
  • Excellent written and verbal communication skills and ability to articulate complex ideas, concepts, and solutions at the senior management level
  • Excellent strategic and interpersonal skills; comfort with partnering with and influencing people at all levels and across all functional areas (e.g., Legal, Compliance, Controls, Technology, and Business Operations)
  • Ability to work through ambiguity to reach conclusions
  • Advanced PowerPoint design skills
  • Ability to effectively develop and lead projects / experience in project management
  • Experience with writing guidance documents and/or procedures to be used by a wide range of users
  • A demonstrated ability to conceive, design, and implement business process improvements that increase efficiency and improve risk and control environment
  • Effective change management skills - ability to support & adapt within a changing environment
  • Self-starter; able to work autonomously with discipline
  • Able to work under pressure to deliver multiple business demands on-time with high quality
  • Capacity to think laterally and convey an understanding of the big picture
  • Understanding of the company's business practices and familiarity with the company's products and services
  • Preferred: Experience with key Data Management principles

Keywords: JPMorgan Chase & Co., Newark , Firmwide Data Management (FDM): Data Quality Lead (Vice President), Other , Newark, Delaware

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