Benefits Payment Specialist
Company: The Judge Group
Location: Newark
Posted on: March 13, 2023
Job Description:
Location: Newark, DE
Description: Our Banking & Financial client is currently seeking a
Benefits Payment Specialist
Description (Roles &
Responsibilities): Benefit Payment Services (BPS) assists retirees
with questions regarding their pension payments. - We are looking
for enthusiastic individuals who possess a commitment to superior
customer service to join our team of call center professionals.
Duties include:
- Receiving inbound calls
- Understanding call requests, problem solving as needed, and
routing if required per client profile
- Assisting retirees with questions about their pension payments,
tax forms, withholdings, etc.
- Sending forms via mail, fax, and email to participants
Qualifications
- Previous call center experience a plus but not required
- College degree required
- Demonstrated proficiency in Word, Excel, internet, and
email.
- Highly motivated, self starter who can complete functions with
little supervision
- Strong organization/time management skills & ability to
prioritize
- Ability to function well in a high volume environment & multi
task
- Adapts well to change and is a team player- ability to achieve
both individual and group goals
- Must have excellent communication skills & telephone etiquette
with customer service focus
- Excellent attendance record required
- Must be willing to work overtime when necessary
Contact:
This job and many more are available through The Judge Group. Find
us on the web at
Keywords: The Judge Group, Newark , Benefits Payment Specialist, Other , Newark, Delaware
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