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Benefits Payment Specialist

Company: The Judge Group
Location: Newark
Posted on: March 13, 2023

Job Description:

Location: Newark, DE
Description: Our Banking & Financial client is currently seeking a Benefits Payment Specialist

Description (Roles & Responsibilities): Benefit Payment Services (BPS) assists retirees with questions regarding their pension payments. - We are looking for enthusiastic individuals who possess a commitment to superior customer service to join our team of call center professionals. Duties include:
  • Receiving inbound calls
  • Understanding call requests, problem solving as needed, and routing if required per client profile
  • Assisting retirees with questions about their pension payments, tax forms, withholdings, etc.
  • Sending forms via mail, fax, and email to participants Qualifications
    • Previous call center experience a plus but not required
    • College degree required
    • Demonstrated proficiency in Word, Excel, internet, and email.
    • Highly motivated, self starter who can complete functions with little supervision
    • Strong organization/time management skills & ability to prioritize
    • Ability to function well in a high volume environment & multi task
    • Adapts well to change and is a team player- ability to achieve both individual and group goals
    • Must have excellent communication skills & telephone etiquette with customer service focus
    • Excellent attendance record required
    • Must be willing to work overtime when necessary
      This job and many more are available through The Judge Group. Find us on the web at

Keywords: The Judge Group, Newark , Benefits Payment Specialist, Other , Newark, Delaware

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