Fraud Policy Strategist-Prepaid Card

Company: Bank of America
Location: Newark
Posted on: January 11, 2022

Job Description:

Job Description:

Line of Business Job Description
Performs complex analysis on fraud within the Prepaid Card organization with the goal of minimizing financial and reputational risk as well as bank and client losses. Communicates changes in business and fraud trends. Develops business cases to procure, enhance or expand use of fraud detection tools, processes and capabilities. Assists with audit and governance related routines. - Lead cross-functional fraud initiatives; work with operations, Risk Management, Analysis and Strategies, Investigations, and other partners within the bank to implement changes to better detect, deter, recover and/or prevent fraud. Document policies and procedures to ensure fraud and/or claims adherence and communicate to relevant organizations. Understand and quantify risks associated with new or proposed processes or procedural changes, new products or programs. Implement and track key portfolio and policy metrics
Required Skills
--- 3 or more years during the most recent 5 years of combined experience in the areas of process design, change management, operations management
--- Experience in large transformational programs impacting operations
--- Excellent written and verbal communication skills
--- Strong analytic skills including the ability to take complex issues and break them down to applicable solutions
--- Make timely, fact-based decisions and can act decisively when required
--- Ability to prioritize and manage multiple tasks, adjusts to changing demands and requirements
--- Ability to facilitate cross-functional workgroups; ability to liaise with all levels of the firm and people with different experiences and backgrounds
--- Remains positive and focused during times of pressure or adversity
---Advanced Excel, Visio and Power Point Skills
---Demonstrated ability to analyze present-state and develop alternative future-state approaches; facilitate implementation.
--- Self-motivated and ability to work unsupervised, align time management with priorities.
--- Knowledge of and sensitivity to Operational, Legal, Reputational, Compliance, Regulatory and Loss risks related to fraud.
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
Excels in working among diverse viewpoints to determine the best path forward
Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
Commitment to challenging the status quo and promoting positive change.
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Desired: Prior Leadership or Client Relationship experience a plus

Job Band:
H5

Shift:
1st shift (United States of America)

Hours Per Week:
40

Weekly Schedule:

Referral Bonus Amount:
0
--> Job Description:

Line of Business Job Description
Performs complex analysis on fraud within the Prepaid Card organization with the goal of minimizing financial and reputational risk as well as bank and client losses. Communicates changes in business and fraud trends. Develops business cases to procure, enhance or expand use of fraud detection tools, processes and capabilities. Assists with audit and governance related routines. - Lead cross-functional fraud initiatives; work with operations, Risk Management, Analysis and Strategies, Investigations, and other partners within the bank to implement changes to better detect, deter, recover and/or prevent fraud. Document policies and procedures to ensure fraud and/or claims adherence and communicate to relevant organizations. Understand and quantify risks associated with new or proposed processes or procedural changes, new products or programs. Implement and track key portfolio and policy metrics
Required Skills
--- 3 or more years during the most recent 5 years of combined experience in the areas of process design, change management, operations management
--- Experience in large transformational programs impacting operations
--- Excellent written and verbal communication skills
--- Strong analytic skills including the ability to take complex issues and break them down to applicable solutions
--- Make timely, fact-based decisions and can act decisively when required
--- Ability to prioritize and manage multiple tasks, adjusts to changing demands and requirements
--- Ability to facilitate cross-functional workgroups; ability to liaise with all levels of the firm and people with different experiences and backgrounds
--- Remains positive and focused during times of pressure or adversity
---Advanced Excel, Visio and Power Point Skills
---Demonstrated ability to analyze present-state and develop alternative future-state approaches; facilitate implementation.
--- Self-motivated and ability to work unsupervised, align time management with priorities.
--- Knowledge of and sensitivity to Operational, Legal, Reputational, Compliance, Regulatory and Loss risks related to fraud.
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
Excels in working among diverse viewpoints to determine the best path forward
Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
Commitment to challenging the status quo and promoting positive change.
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Desired: Prior Leadership or Client Relationship experience a plus

Job Band:
H5

Shift:
1st shift (United States of America)

Hours Per Week:
40

Weekly Schedule:

Referral Bonus Amount:
0
Job Description: Line of Business Job Description
Performs complex analysis on fraud within the Prepaid Card organization with the goal of minimizing financial and reputational risk as well as bank and client losses. Communicates changes in business and fraud trends. Develops business cases to procure, enhance or expand use of fraud detection tools, processes and capabilities. Assists with audit and governance related routines. - Lead cross-functional fraud initiatives; work with operations, Risk Management, Analysis and Strategies, Investigations, and other partners within the bank to implement changes to better detect, deter, recover and/or prevent fraud. Document policies and procedures to ensure fraud and/or claims adherence and communicate to relevant organizations. Understand and quantify risks associated with new or proposed processes or procedural changes, new products or programs. Implement and track key portfolio and policy metrics
Required Skills
--- 3 or more years during the most recent 5 years of combined experience in the areas of process design, change management, operations management
--- Experience in large transformational programs impacting operations
--- Excellent written and verbal communication skills
--- Strong analytic skills including the ability to take complex issues and break them down to applicable solutions
--- Make timely, fact-based decisions and can act decisively when required
--- Ability to prioritize and manage multiple tasks, adjusts to changing demands and requirements
--- Ability to facilitate cross-functional workgroups; ability to liaise with all levels of the firm and people with different experiences and backgrounds
--- Remains positive and focused during times of pressure or adversity
---Advanced Excel, Visio and Power Point Skills
---Demonstrated ability to analyze present-state and develop alternative future-state approaches; facilitate implementation.
--- Self-motivated and ability to work unsupervised, align time management with priorities.
--- Knowledge of and sensitivity to Operational, Legal, Reputational, Compliance, Regulatory and Loss risks related to fraud.
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
Excels in working among diverse viewpoints to determine the best path forward
Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
Commitment to challenging the status quo and promoting positive change.
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Desired: Prior Leadership or Client Relationship experience a plus Shift:
1st shift (United States of America) Hours Per Week:
40

Keywords: Bank of America, Newark , Fraud Policy Strategist-Prepaid Card, Other , Newark, Delaware